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Item

Notes


General Notes

  • Engagement Strategy: There is a different engagement approach between the contracted operators and the HAs.

    • With the contracted operators' engagement, focus on the positives of the change itself (i.e., eliminating duplicate reporting), rather than the issues within the current tool.

    • RealisticallyCGI should be mindful that realistically, operators won’t will not have much dedicated time (no more than 2 hours per month) to engage with the new tool. Many of them will not see this project as a priority.

  • Conceptual Diagram: wording on input area needs improvement

    • Re-word language around input section; ensure data flow is more accurately represented.

Key Discussions

  • The engagement strategy and communication plan go hand-in-hand, as they inform one another, therefore they should be produced as one piece of work going forward.

    • Heather’s team will take the lead on the entire transition/pivot to new tool. This includes building the engagement plan but will require support from CGI on the technical side.

    • No need to continue work on securing an OCM resource to help with change management piece.

✅ Action Items

ID

Action Item/ Description

Owner

Creation Date

2022

Due Date

2022

Status/Next Steps

Notes

1

  •  Engagement/Communication Strategy Produce an engagement strategy for the contracted operators' sector.

Heather Cook & team, CGI

Jul 19

TBD

Heather’s team will take the lead on creating the strategy.

CGI to provide:

✅ (1) a clear, detailed understanding of what level of communication is required from the operators

(2) later on, more info regarding benefits piece / technical side will likely be required.✅  (3) CGI to schedule meeting with Heather/Bonnie/Jay to hash this out.

(1)

View file
nameLTC-CHEFS Engagement with the sector.docx

2

CGI

Jul 26

Jul 27

3

Killian Faussart (Unlicensed) CGI

Jul 26

Jul 26

✅ Jul Jul 26 CGI sent to LTC Team.

 

34

  •  Kerri to review final MVP and provide official sign-off

Kerri Harrison

Jul 26

Jul 29

45

  •  Present final MVP with HAs in LTC WG

Kerri Harrison

Jul 27

Jul 27

Will be Completed meeting 27/07

56

Miranda Stewart CGI

Jul 26

Jul 27

✅ Jul 27 CGI sent internally for review.

Because these meeting minutes are FOIable, that context must be considered and the The language should be modified.

6

7

Samuel Ramos (Unlicensed) CGI

Jul 26

TBD

Start grouping deadlines/milestones so that the August 31 deadline can be met.

Ensure a certain level of detail is provided and have the deadlines clearly defined and laid out.

Implementation piece should be ~ December/January timeframe.

7

8

Miranda Stewart CGI

Jul 26

Jul 27

 ✅ Jul  Jul 26 Sent internally for review.

Modify diagram to ensure the data flow is more accurately represented.

Future State

89

  •  Roll-out Plan

Ask the health authorities Discuss with HAs regarding when they can should be expected to start inputting their quarterlies.

 

Jul 19

Oct

Open

LTC’s preference is for FY22/23. Ideally, it would be good to have the budget first inputted, and then input the quarterly submission.

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