Service Designer: | Tess Good |
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Discovery Phase: | February-March 2024 |
Research Phase: | March-April 2024 |
The aim of our capacity building, as aligned to our Digital Plan, is not to move from “outsourcing to insourcing” but to strike a better, and more intentional balance across all the ways we can access and build digital capacity.
That is to say we will always need to hire and procure – but we need to do that differently.
Jordan Samis via email to DTC Staff
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DIO Digital Advisory Services (DAS) | Modernization Advisory Services (MAS) | Talent | Marketplace |
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Assists ministries with investment cases, looks for alignment with digital principles and standards. Likely to intersect with org design, team formation. Goal: alignment (e.g. clients get consistent advice), clear governance/ boundaries, healthy collaboration Risk: could too many “advisory services” teams doing similar work create confusion for clients? DIO Digital Demo: Feb 22, 2024 | Assists select priority partners toward rapid delivery. Likely to intersect with org design, team formation. Goal: alignment (e.g. clients get consistent advice), clear governance/ boundaries, healthy collaboration Risk: could too many “advisory services” teams doing similar work create confusion for clients? MAS Digital Demo: Feb 8, 2024 | Clients we support: SDPR - 25 digital talent hires AT Gen & JEDI - 2 In progress via X Min MOH - 2 Hired talents via X Ministry CITZ - 34 Hired Talents via X ministry NRM ( 5 Ministries) - 6 - Hired Talents via X ministry SPDR - 4 Hired Talents via X ministry TRAN - 2 Hired Talents via X ministry AEST - 1 Hired Talent via X Ministry PSA - Classification modernization - product development support + hire full team soon? Job Profile approval to use. Other IMIT Branches on Org design/Alignment, role development and transformation Applicants through outreach opportunities, such as BCIT Career fairs, clinics etc. Candidates - Coaching and advice for applications & career development. Clients looking for a TA initiative - 'Rapid Hire Program'
Clients we can’t support: GBAs who want to use the DT job profiles but do not fit into them Clients that have needs but timing of when we run our comps (driven by capacity and CI) don't align Clients that need more help with Job Description work rather than talent acquisitions. Clients that would like to do it themselves but would like to understand best practices and/or access resources (i.e. can you share learning with me so I don't repeat mistakes) Who just need some additional support to expedite, but want to run their own. - We often now provide advice. Clients who don't agree with our Service Agreement policy, i.e. can't commit to process or time commitments. When we don't have resources to support their requests. i.e. Unable to run another competition . Clients who require IT roles, (Or general) that fall outside of DT Roles. With specific requirements for roles, that require a stand alone competition. Who have larger requests.
| Clients we support: Clients we can’t support: |
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