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Jira ticket (restricted to POs) |
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Miro board | https://miro.com/app/board/uXjVKQpaRkU=/?share_link_id=838805182622 | ||||||||
Discovery recap | |||||||||
Research plan | |||||||||
Research notes template - for a general sense of the conversation structure | |||||||||
Slide deck |
Research · Prelim themes
Who
Tess interviewed 12 participants across 5 ministries, IS30 and Band 3-5 roles - Team Leads, Directors, Sr. Directors, Executive Directors
our sample skews ‘mature’ and intentionally transforming
To encourage candour and to dig into how they think and feel about org design and digital talent acquisition topics (potentially sensitive), including service experiences in the ecosystem (broader than DTC - to include “competitors”) I was overly cautious around privacy and consent. All conversations are de-identified, and context won’t be attributed to individuals who participated in our research without their express consent
generally, when conducting internal research at BCPS I’m finding it takes careful research design to break through ‘networking mode’ and get folks to disclose full truths about the current state, esp. if there are pain points. But, this is where the service opportunities are!
What & WhyWhat & Why
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The primary purpose of this research was to identify people’s motivations and needs when coming to hiring & procurement services today (DTC and the broader ecosystem), and then to understand where they’re headed in an org design and digital talent acquisition context — inclusive of hiring and procuring.
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