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titleChapter 01

🚀 Getting Started

User Login

  1. Navigate to the CORE Team Application Portal

  2. On the landing page, click “Log In”.

  3. Enter your valid IDIR credentials.

  4. Click Continue or hit the ENTER key.

Tip

After successful login, you will be navigated to the Personnel page in the dashboard.

Logging Out

  1. Click on your user profile on the top right corner of the screen.

  2. Click “Logout”.

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titleChapter 02

🖥️ Anatomy of the CORE Team Dashboard

The Personnel Page

This is the first page that you will see upon logging into the application. The personnel page is typically the starting point for coordinators who want to search for deployable CORE members, or monitor pending applicant submissions for approval. To perform these tasks, the page consists of two main functionalities: 1) Search filters to help narrow down your search; and 2) Search results display (see visuals below).

Search Filters

Info

For specific Instructions on how to use the more complex filters (i.e., the “Fire Centre/Home Location” and “Availability/Date Range” filter), as well as how to read the search results table with the availability filter applied, please see Finding Members to Deploy in Chapter 3.

Search Filters.png

Search Results

Info

To learn how to approve a pending applicant and track their document submissions from the personnel page, please go to Reviewing and Approving Applicants in Chapter 3.

Search Results Table-bcws.png
Info

Tab Definitions:

  • Active: Refers to members who are currently active in the CORE program and are readily deployable.

  • Inactive: Refers to members who are no longer active in the program due to various reasons (e.g maternity leave, hiatus from program, etc.). They are unavailable for deployments during a fire season.

  • Pending Approval: Refers to applicants who have submitted their intake form, but have not yet been approved into the program as a CORE member.

Search Results Table Column Definitions: “Active” Tab

Search Results - Active-bcws.png

Search Results Table Column Definitions: “Pending Approval” Tab

Search Results - Pending.png

The Profile Page

Profile pages store individual BCWS member and applicant information. The member profile consists of six components:

  1. Profile banner displaying information including the member’s name, member status (active/inactive), employee number, etc.;

  2. Member Details section;

  3. Member Availability;

  4. BCWS section and roles that the member indicated they are interested and/or experienced in;

  5. Skills & Certifications section; and

  6. Notes section

Profile sections-bcws.pngProfile sections-scheduler.pngProfile sections-Sections,Roles.pngProfile sections-Notes.png

Applicant Profile

While the applicant profile has the same six sections as the member profile, it also includes additional components, such as the pending applicant information banner and the intake requirements under Applicant Details, to help BCWS coordinators keep track of other applicant requirements for approval. To see how to approve an applicant to become a BCWS member, please see Reviewing and Approving Applicants in Chapter 3.

Applicant profile-banner-bcws.png

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titleChapter 03

👩‍💻 What Coordinators can do in CORE Team

Reviewing and Approving Applicants

  1. View “Pending Approval” List: On the Personnel page, scroll down to the search results table and switch to the “Pending Approval” tab.

screenshot 1.png

  1. Review Requirements Status: Review the submission status for “ParQ” and “CORE Orientation”. Note that applicants' supervisor approval and signed willingness statement are now included as part of the application. ParQ must be submitted via email, and the CORE Orientation video is also completed externally. Make sure to cross-check these items with applicant names in your fire centre email to confirm submission.

screenshot  2.png

  1. Go to Applicant Profile: In this case, if you have received the applicant’s ParQ, and/or they have confirmed they have completed their CORE Orientation, click on the applicant’s name in the search results to proceed to their applicant profile.

review step 3-bcws.png
  1. Click the “Edit” button on the top right corner of the Applicant Details section.

review step 4-bcws.png
  1. Update Intake Requirements Status: Under “Intake Requirements”, change the status for the received items (i.e., ParQ and CORE Orientation) in their respective dropdown fields.

    1. Select “Received” for ParQ.

    2. Select “Completed” for CORE Orientation.

    3. click “Save”.

review step 5.png
  1. Complete Review: On the “Pending Applicant Information Alert” banner, the list of items will be updated.

    1. Click “Approve as Member” on the right side of the banner. (This button will only appear when all four requirements are marked as “Received”/”Completed”)

    2. Click “Confirm” again in the confirmation pop-up.

review step 6-bcws.png
  1. The applicant is now approved into the program as a BCWS member. You can now schedule them for deployment, update their information, if needed, or change their status to “inactive”.

Note

Once you approve an applicant as a member, you cannot undo this action. Additionally, you will no longer be able to see intake requirements under the “Member Details” section.


Finding Members to Deploy

Search filters: “Fire Centre/Home Location”

There are two main ways to go about using the Fire Centre/Home Location filter. The first one is using it find people who reside in a selected area (fire centre/home location). When choosing an option from this dropdown menu, you can either:

  1. Select one or more fire centres only.

  1. Select one or more fire centres, and then refining the search to include specific home locations within those centres.

  1. Directly select one or more home locations without selecting a fire centre.

This filter automatically refines the search results to members who reside in the selected fire centre(s) and/or home location(s).

Potential scenarios that may require search by home location:

  • You are a regional coordinator in the Kamloops fire centre, who needs to look for any available members who currently reside in Lillooet (Kamloops Fire Centre).

  • You are a regional coordinator in the Coastal fire centre, who needs to monitor and update pending application information of applicants who reside in North Vancouver (Coastal Fire Centre)

Search filters:

Willing

Willingness to Travel

The second way is to use the Fire Centre/Home Location filter to search for members who are able to travel to a specific area. In this case, the fire centre or location that is selected refers to the area that you want to deploy the member to, rather than instead of where people are coming from. To do this, you must:

  1. Select a location;

  2. Simply check the box that says “Show members willing to travel to the selected location(s)”.

The search results below will automatically refresh, showing all members who are willing to travel to the selected area, regardless of where they live in the province.

Potential scenarios that may require search by willingness to travel:

  • You are a regional coordinator in the Coastal Fire Centre, and you need to find any active members in BC who are abled to be deployed to an incident happening in Port Alberni (Coastal Fire Centre).

Search filters: Specify experience level for Section/Role

If you want to find members who have a specific experience level for a section/role:

  1. Select a role from the “Section/Role” dropdown menu;

  2. If you only want to see people who have experience in the selected role (i.e., have previously sat on a role in past deployments) select “Experienced Only”;

  3. If you only want to see people who do not have experience but are interested in the selected role, select “Interested Only”.

WoT-bcws.png

Search filters: “Availability/Date Range”

  1. Select a status from the “Availability” dropdown.

review step 7.png
  1. Open “Availability Date Range” and click on a start and end date on the date picker. This will set the date range for the availability status selected in step 1.

availability - step 2.png
  1. In this example, the search results will be automatically refreshed to just members who are available any day(s) between June 10-17, 2024.

    1. “Available”: indicates that the member is available every day between June 10th and June 17th.

    2. “Available x of x days”: indicates that the member is only available for certain days out of the total number of days in the selected date range.

availability - step 3-bcws.png
Tip

Practice navigating the dashboard with the following scenario:

You are a coordinator in the Coastal fire centre. You need to deploy a member who meets the following requirements:

  1. Lives in or near Nanaimo;

  2. Is interested or experienced in the food unit leader role under Logistics;

  3. Is available for deployment for at least 3 consecutive days between June 13-20, 2024.

Reviewing deployable member’s profile information

Once you have found a suitable member, you can browse deeper in their profile to further assess their deployment readiness. Some actions you can do with the member profile:

  1. Using the organization info displayed under “Member Details”, you can contact the member’s supervisor/liaison to confirm the member’s participation for an upcoming deployment.

review info-bcws.png
  1. You can also save important notes about the member in the Notes section to inform other coordinators.

notes.png


Scheduling Members

Adding an Availability

  1. On the member’s profile, you can update the scheduler by either clicking “Update Availability” on the top right corner of the section, or select a date block directly on the calendar.

scheduler-step 1.png
  1. Add a new availability in the pop-up modal.

    1. Select a start and end date for the availability date range. You can do this by clicking on the date picker or entering a valid date in the date fields.

    2. Click on one of the three statuses for the selected date range.

    3. If you are setting up a deployment, you can enter a valid Task/Resource Request number.

    4. Once you have added all the required details, click “Save”.

scheduler-step 2.png
  1. You will see the selected date range and availability status highlighted in the member’s schedule.

  2. If you want to edit or delete an existing availability on the calendar, simply click on the date range on the member’s schedule and make changes in the Edit Availability Modal.

Info

Note that you can now also see all EMCR deployments in the same calendar, if a member is enrolled in both EMCR and BCWS.


Editing Profile Sections

If you want to update any information under “Member Details”, “Sections & Roles”, and “Skills & Certifications”, simply click on the “Edit” button on the top right corner of each section.

Updating Member Details

Please see step 5 of Reviewing and Approving Applicants. The process for accessing the "Edit Member Details" modal is the same as for editing applicant details.

Editing Sections & Roles

  1. Under section ranking, you can modify the member’s first and second choices

edit roles-step 1.png
  1. Add role under a BCWS section by clicking “Add Another Role”.

edit roles-step 2.png
  1. Select a role under “Role Title”, then select the experience level for the role.

    1. If you want to remove a row, click “Delete” next to said row.

    2. Once all changes are made, click “Save” to update the profile.

edit roles-step 3.png

Edit Skills & Certifications

  1. Adding a language

    1. Click “Add Language” to add a new row under the language section.

    2. In the “Language” field, type in one language name.

    3. Select the proficiency level for the language you just entered.

    4. You can add as many languages you want with the “Add language” button.

  1. Adding a skill for a tool/software

    1. Under “Tools & Softwares”, click “Add Skill”.

    2. In the skill dropdown, select a tool/software option.

    3. Select the proficiency level for the skill.

    4. You can add as many skills you want with the “Add Skill” button.

  1. Add a certification

    1. Under “Certifications”, click “Add certification”.

    2. Select the certification type in the “Certification” dropdown field.

    3. Enter the expiry date of the certification, if applicable.

  1. Once everything is updated in this modal, click “Save”.

Add Notes

See Step 5 of Finding Members to Deploy.

Note

Regarding access levels in notes:

Please be aware that although coordinators can view and edit information under both “Notes” and “Coordinator Notes,” logistic users cannot see what’s saved under “Coordinator Notes.” Please keep this distinction in mind when adding information to a member’s profile.

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