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🎇 New for 2025

CORE Dashboard Feature Enhancements

Beginning January 2025, there will be several new enhancements to the CORE dashboard for Coordinators, Members and Supervisors including:

Coordinators

The “Personnel” page now includes these additional features:

• Labels to identify members who are

  Status
  colour Purple title Recommitted

  , etc.

• A filter system in the “Active” and “Inactive” tabs to help narrow down who has

  Status
  colour Purple title recommitted

  ,

  Status
  colour Red title missed recommitment

  or

  Status
  title not returning

  for easier start-of-the-year staff planning.

• A Member Status Guide that gathers definitions of various labels used throughout the dashboard.

The “Member Profile” page now includes these additional features:

• A new tab layout that splits members' profiles into two tabs: Deployment & Availability and Profile Details.

• A Recommitment Details section that tracks member’s recommitment statuses and reasons for declining recommitment.

• A Restart Recommitment button to reactivate recommitment for members who missed the recommitment deadline.

CORE Members

CORE members now have the ability to access their own dashboard with the following features:

• A built-in calendar for members to update their availability by themselves

• Editable profile sections to edit their personal and other information.

• A built-in recommitment modal to confirm or decline their recommitment to their CORE program(s).

The new automated recommitment process

The infographics below depicts the new recommitment process that leverages automation enabled by the CORE dashboard.

Process flowchart of the automated recommitment process within the CORE system

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The high level process is as follows:

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Notes:

• During recommitment time, CORE members will get an automated email to initiate the recommitment process.

• Supervisors will also be notified when the recommitment period starts and will receive alerts about their employees' recommitment requests throughout this period.

• Coordinators will be informed at the start of recommitment and monitor progress via the dashboard. Learn how

Cartoon characters made by YorKun Cheng

🚀 Getting Started

🖥️ Anatomy of the CORE Team Dashboard

The Personnel Page

This is the first page that you will see upon logging into the application. The personnel page is typically the starting point for coordinators who want to search for deployable CORE members, or monitor pending applicant submissions for approval. To perform these tasks, the page consists of two main functionalities: 1) Search filters to help narrow down your search; and 2) Search results display (see visuals below).

Search Filters

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title Search Filter display and annotations
Info For specific Instructions on how to use the more complex filters (i.e., the “Home Region/Location” and “Availability/Date Range” filter), as well as how to read the search results table with the availability filter applied, please see Finding Members to Deploy. Image Removed

Search Results Table

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title Search results table annotations
Info To learn how to approve a pending applicant and track their document submissions from the personnel page, please go to Reviewing and Approving Applicants. Image Removed Panel panelIconId atlassian-info panelIcon :info: bgColor #DEEBFF Member Status Guide Pop-up Window Image Removed Member Status (Search results tab) Definitions Active: Refers to members who are currently active in the CORE program and are readily deployable. Inactive: Refers to members who are no longer active in the program due to various reasons (e.g maternity leave, hiatus from program, etc.). They are unavailable for deployments during the year. Pending Approval: Refers to applicants who have submitted their intake form, but have not yet been approved into the program as a CORE member.

“Active” Tab: Table columns

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“Inactive” Tab: Filter details

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“Pending Approval” Tab: Column definitions

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Member Profile

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Profile Banner

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title Banner Display with annotations
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Deployment & Availability Tab: sections

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title Member's Schedule (Availability)
Image Removed Info Members are now able to update their own availability in their dashboard. Changes they have made on the member dashboard will also be reflected here in the scheduler for you immediately.

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Member Details Tab: sections

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Quick Tips:

• When a member or their supervisor has declined their recommitment, you are able to see their reason for declining in this section.

• You can see the supervisor’s government email (IDIR) link to the member’s recommitment modal.

Possible recommitment statuses and what they mean:

• Status
  colour Yellow title pending

  - Member has not yet completed their recommitment in their dashboard.

• Status
  colour Blue title recommitted

  - Member is officially recommitted with supervisor approval for the upcoming year.

• Status
  colour Red title declined by member

  - Member has declined their own recommitment and will not be returning for the upcoming year. You are able to see their reason for declining.

• Status
  colour Red title declined by supervisor

  - Member’s supervisor has declined their recommitment request. You are able to see their reason for declining.

• Status
  colour Red title missed deadline

  - Displayed after the recommitment period ends, if member did not take any action, or their supervisor did not approve before the recommitment deadline.

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title What an applicant profile looks like
While the applicant profile has the same number of sections (minus the recommitment details) as the member profile, it also includes additional components, such as the pending applicant information banner and the individual intake requirement status under Applicant Details, to help EMCR coordinators keep track of other applicant requirements for approval. To see how to approve an applicant to become a EMCR member, please see Reviewing and Approving Applicants in Chapter 3. Image Removed

👩‍💻 What Coordinators can do in CORE Team

How can I track the number of members who have recommitted over time on the personnel page?

During the recommitment period, reminders will be sent to active members to prompt them to complete their recommitment process. The labels in the search results table allow you to track members' recommitment status during this time. You may also leverage the filter under the “Active” tab for early staff planning before the new year starts in CORE.

Monitoring Recommitment in the “Active” tab

1. Use search filters on the top of the personnel page to narrow the search results to members in your region only.

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2. During the recommitment period, if an active member has confirmed their return to CORE with supervisor approval for the upcoming year, you will see the “recommitted” label appear next to their name.

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3. To narrow the list down to only members with the “recommitted” label, in the “Active” tab, click the dropdown filter on the left, and selected “recommitted”.

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4. The search results will now only show members who are recommitted for the upcoming year.

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My member missed the deadline to recommit to BCWS. What should I do?

Using the “Inactive” tab to track members who declined or missed recommitment

1. Use search filters on the top of the personnel page to narrow the search results to members in your region only.

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2. In the search results, click open the “Inactive” tab.

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3. In the table, you can see which member has declined their recommitment for the upcoming year and those who missed their recommitment deadline based on their labels.

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Re-initiating recommitment for members who missed the recommitment deadline

If a CORE member does not take any action towards their recommitment, or if their supervisor fails to give approval before the deadline, their status will automatically change to "inactive" with the label "missed deadline" by the end of the recommitment period.

Click the member’s name in the search results table to go to their member profile.

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In the member profile, click “restart recommitment”.

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This will trigger an email to the member, which will include recommitment instructions, a new link that restarts their recommitment process, and a new recommitment deadline.

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The new automated recommitment process

recomm-intro.mov

The infographics below depicts the new recommitment process that leverages automation enabled by the CORE dashboard.

Info

Process flowchart of the automated recommitment process within the CORE system Image Added The high level process is as follows: Image Added Notes: During recommitment time, CORE members will get an automated email to initiate the recommitment process. Supervisors will also be notified when the recommitment period starts and will receive alerts about their employees' recommitment requests throughout this period. Coordinators will be informed at the start of recommitment and monitor progress via the dashboard. Learn how Cartoon characters made by YorKun Cheng

Note
CORE Members who fail to respond, or whose supervisors do not approve their recommitment requests before the deadline, will be marked as ‘inactive' with the label 'missed deadline'. Members will be notified of this change.

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🚀 Getting Started

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title User Login
User Login Navigate to the CORE Team Application Portal. Image Added On the landing page, click “Log In”. Enter your valid IDIR credentials. Click Continue or hit the ENTER key. Tip After successful login, you will be navigated to the Personnel page in the dashboard.

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title Logging Out
Logging Out Click on your user profile on the top right corner of the screen. Click “Logout”. Image Added

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🖥️ Anatomy of the CORE Team Dashboard

Quick Links:

1. Personnel Page

   1. Search Filters

   2. Search Results Table

      Status
      colour Green title new features here!

2. Member Profile

   1. Profile Banner

   2. Deployment & Availability tab

   3. Member Details tab

      Status
      colour Green title new features here!

Expand
title Personnel page
The Personnel Page This is the first page that you will see upon logging into the application. The personnel page is typically the starting point for coordinators who want to search for deployable CORE members, or monitor pending applicant submissions for approval. To perform these tasks, the page consists of two main functionalities: 1) Search filters to help narrow down your search; and 2) Search results display (see visuals below). Search Filters Expand title Search Filter display and annotations Info For specific Instructions on how to use the more complex filters (i.e., the “Home Region/Location” and “Availability/Date Range” filter), as well as how to read the search results table with the availability filter applied, please see Finding Members to Deploy. Image Added Search Results Table Expand title Search results table annotations Info To learn how to approve a pending applicant and track their document submissions from the personnel page, please go to Reviewing and Approving Applicants. Image Added Panel panelIconId atlassian-info panelIcon :info: bgColor #DEEBFF Member Status Guide Pop-up Window Image Added Member Status (Search results tab) Definitions Active: Refers to members who are currently active in the CORE program and are readily deployable. Inactive: Refers to members who are no longer active in the program due to various reasons (e.g maternity leave, hiatus from program, etc.). They are unavailable for deployments during the year. Pending Approval: Refers to applicants who have submitted their intake form, but have not yet been approved into the program as a CORE member. Expand title Individual Tab Displays “Active” Tab: Table columns Image Added “Inactive” Tab: Filter details Image Added “Pending Approval” Tab: Column definitions Image Added

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title Member Profile
Member Profile Info Page Overview: The overarching profile banner displays the member’s (or applicant’s) name, member status for the current year (active/inactive/pending approval), the last time they have been deployed, etc. Note that the new member profile page has separated the member’s information into two tabs for better organization of information: The Deployment & Availability tab (see left image below) consists of: Member’s schedule (availability) Sections, Roles and Experience Levels Skills & Certifications Notes The Member Details tab (see right image below) consists of: Recommitment Details Status colour Green title new! - this is a non-editable section used to display a member’s recommitment related details (i.e., status, progress etc.) for the upcoming year. Learn More Member Details (General, Contact and Organizational info) (for CORE applicants only) Applicant Details Image Added Profile Banner Expand title Banner Display with annotations Image Added Deployment & Availability Tab: sections Expand title Member's Schedule (Availability) Image Added Info Members are now able to update their own availability in their dashboard. Changes they have made on the member dashboard will also be reflected here in the scheduler for you immediately. Expand title Sections, Roles and Experience Levels Image Added Info Quick Tips: You can see the top three most preferred sections ranked by the member. The member dashboard allows members to add or remove sections they are interested in. However, only coordinators can edit the experience levels for each section as members accumulate deployment experiences. Expand title Skills & Certifications Image Added Info Quick Tips: Switch between the “Languages”, “Tools & Software”, and “Certifications” tab to view the different skill categories. Expand title Notes Image Added Info Quick Tips: Only other coordinators can see what you have written under “Coordinator Notes”. To learn more on how to add and edit your notes for a member, see step 4 of Searching for active members for deployment. Member Details Tab: sections Expand title Recommitment Details Image Added Info Quick Tips: When a member or their supervisor has declined their recommitment, you are able to see their reason for declining in this section. You can see the supervisor’s government email (IDIR) link to the member’s recommitment modal. Possible recommitment statuses and what they mean: Status colour Yellow title pending - Member has not yet completed their recommitment in their dashboard. Status colour Blue title recommitted - Member is officially recommitted with supervisor approval for the upcoming year. Status colour Red title declined by member - Member has declined their own recommitment and will not be returning for the upcoming year. You are able to see their reason for declining. Status colour Red title declined by supervisor - Member’s supervisor has declined their recommitment request. You are able to see their reason for declining. Status colour Red title missed deadline - Displayed after the recommitment period ends, if member did not take any action, or their supervisor did not approve before the recommitment deadline. Expand title Member Details Image Added Info Quick Tips: Members can now edit their details directly in their member dashboards. Any changes they make will be reflected here for you. Expand title What an applicant profile looks like While the applicant profile has the same number of sections (minus the recommitment details) as the member profile, it also includes additional components, such as the pending applicant information banner and the individual intake requirement status under Applicant Details, to help EMCR coordinators keep track of other applicant requirements for approval. To see how to approve an applicant to become a EMCR member, please see Reviewing and Approving Applicants in Chapter 3. Image Added

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👩‍💻 What Coordinators can do in CORE Team

What you can find in this section:

1. Monitoring members' recommitment using search results table filters

   Status
   colour Green title new!

2. Reviewing and approving applicants into BCWS

3. Searching for active members for deployment

4. Scheduling a member for deployment and updating their availability

5. Updating member/applicant’s profile information

Info

Enjoy using enhanced, automated features in CORE Team! With the new member dashboard and supervisor portal, most tasks during the recommitment period are automated - you only need to monitor progress and watch the number of returning members increase. Furthermore, members can also update their own information in their member dashboard, so you don't need to handle updates manually. Your main responsibility is maintaining your list of EMCR members and managing those who missed the recommitment deadline, which is still very easy to manage!

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title Monitoring members' recommitment using search results table filters (NEW!)
How can I track the number of members who have recommitted over time on the personnel page? During the recommitment period, reminders will be sent to active members to prompt them to complete their recommitment process. The labels in the search results table allow you to track members' recommitment status during this time. You may also leverage the filter under the “Active” tab for early staff planning before the new year starts in CORE. Monitoring Recommitment in the “Active” tab Use search filters on the top of the personnel page to narrow the search results to members in your region only. Image Added During the recommitment period, if an active member has confirmed their return to CORE with supervisor approval for the upcoming year, you will see the “recommitted” label appear next to their name. Image Added To narrow the list down to only members with the “recommitted” label, in the “Active” tab, click the dropdown filter on the left, and selected “recommitted”. Image Added The search results will now only show members who are recommitted for the upcoming year. Image Added Note Note that the “recommitted” label is a temporary label that will appear each year during the recommitment period. Once this period ends, this label will disappear.

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title Reviewing and Approving Applicants into BCWS
How do I approve applicants into BCWS? View “Pending Approval” List: On the Personnel page, scroll down to the search results table and switch to the “Pending Approval” tab. Review Requirements Status: Review the submission status for “ICS Training” and “Supervisor Approval”. Make sure to cross-check these items with applicant names in your regional email inbox to confirm submission. Go to Applicant Profile: Once you have made sure that you have received the intake requirement(s) from the applicant, click on the applicant’s name in the search results to proceed to their applicant profile. Click the “Edit” button on the top right corner of the Member Details section. Update Intake Requirements Status: Under “Intake Requirements”, change the status for the received items (i.e., Supervisor Approval, ICS Training) in their respective dropdown fields. Open the dropdown field(s). Select “Received” for Supervisor Approval, and/or “Completed” for ICS Training. Click “Save”. Complete Review: On the “Pending Applicant Information Alert” banner, the list of item statuses will be updated. Click “Approve as Member” on the right side of the banner. (This button will only appear when all requirements are marked as “Received”/”Completed”) Click “Confirm” again in the confirmation pop-up. The applicant is now approved into the program as a EMCR member. You can now schedule them for deployment, update their information, if needed, or change their status to “inactive”. Note Once you approve an applicant as a member, you cannot undo this action. Additionally, you will no longer be able to see the intake requirement status “ICS Training” under the “Member Details” section.

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title Searching for active members for deployment
How do I search for active members for a deployment? Search filters: “Fire Centre/Home Location” There are two main ways to go about using the Fire Centre/Home Location filter. The first one is using it to find people who reside in a select area (Fire Centre/home location). When choosing an option from this dropdown menu, you can either: Select one or more fire centres only. Select one or more fire centres, and then refining the search to include specific home locations within those fire centres. Directly select one or more home locations without selecting a fire centres. This filter automatically refines the search results to members who reside the selected region(s) and/or home location(s). Potential scenarios that may require search by home location: You are a regional coordinator in the Cariboo Fire Centre, who needs to look for any available members who currently reside in Quesnel (Cariboo). You are a regional coordinator in the Cariboo Fire Centre, who needs to monitor and update pending application information of applicants from Quesnel (Cariboo). Search filters: Travel Preference The second way is to use the Fire Centre/Home Location filter to search for members who are able to travel to a specific area. In this case, the fire centre or location that is selected refers to the area that you want to deploy the member to, instead of where people are coming from. To do this, you must: Select a location; Simply check the box that says “Show members willing to travel to the selected location(s)”. The search results will automatically refresh, showing all members who are willing to travel to the selected area, regardless of where they live in the province. Potential scenarios that may require search by willingness to travel: You are a regional coordinator in the Cariboo, and you need to find any active members across BC who are abled to be deployed to an incident happening in 100 Mile House. Search filters: “Availability/Date Range” Select a status from the “Availability” dropdown. Open “Availability Date Range” and click on a start and end date on the date picker. This will set the date range for the availability status selected in step 1. In this example, the search results will be automatically refreshed to just members who are available any day(s) between June 10-17, 2024. “Available”: indicates that the member is available every day between June 10th and June 17th. “Available x of x days”: indicates that the member is only available for certain days out of the total number of days in the selected date range. Tip Practice navigating the dashboard with the following scenario: You are a coordinator in the Kamloops region. You need to deploy a member who meets the following requirements: Lives in or near Clearwater; Is interested or experienced in Finance; Is available for deployment for at least 3 consecutive days between June 13-20, 2024. Reviewing deployable member’s profile information Once you have found a suitable member, you can browse deeper in their profile to further assess their deployment readiness. Some actions you can do with the member profile: Using the organization info displayed under “Member Details”, you can contact the member’s supervisor to confirm the member’s participation for an upcoming deployment. You can also save important notes about the member in the Notes section to inform other coordinators.

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title Scheduling deployment and updating member's availability
How do I scheduling deployments for a member, or update their availability for them? Adding an Availability On the member’s profile, you can update the scheduler by either clicking “Update Availability” on the top right corner of the section, or select a date block directly on the calendar. Add a new availability in the pop-up modal. Select a start and end date for the availability date range. You can do this by clicking on the date picker or entering a valid date in the date fields. Click on one of the three statuses for the selected date range. If you are setting up a deployment, you can enter a valid Task/Resource Request number. Once you have added all the required details, click “Save”. You will see the selected date range and availability status highlighted in the member’s schedule. If you want to edit or delete an existing availability on the calendar, simply click on the date range on the member’s schedule and make changes in the Edit Availability Modal. Info Note that you can now also see all EMCR deployments in the same calendar, if a member is enrolled in both EMCR and BCWS.

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title Updating member/applicant's profile information
How do I edit profile sections for a member? If you want to update any information under “Member Details”, “Functions & Experience Levels”, simply click on the “Edit” button on the top right corner of each section. Updating Member Details Please see step 5 of Reviewing and Approving Applicants. The process for accessing the "Edit Member Details" modal is the same as for editing applicant details. Editing Functions & Experience Levels To update a member’s experience level for a specific function: Click “Edit” on the top right corner of the “Functions & Experience Levels” section. Open the “Experience” dropdown menu next to the function that you want to update. Select the appropriate experience level for that function in the dropdown menu. Once you have made all the updates, click save. Add Notes See Step 4 of Finding Members to Deploy. Note Regarding access levels in notes: Please be aware that although coordinators can view and edit information under both “Notes” and “Coordinator Notes,” logistic users cannot see what’s saved under “Coordinator Notes.” Please keep this distinction in mind when adding information to a member’s profile.