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Confluence provides a centralized platform for teams to collaborate on projects, share ideas, and work together on documents in real time. It allows team members to create, edit, and comment on pages, enabling seamless collaboration across departments.

Do's

  • Restrict the page creation to the "Your Team" section in Confluence.

  • Use confluence pages to introduce new features your team plans to contribute.

  • Organize your content in a structured manner, with pages and hierarchical structures.

  • Encourage team members to provide feedback and comments on pages to foster collaboration and gather insights.

  • Regularly review and update your content to keep it relevant and accurate.

  • Encourage team members to use @mentions to notify specific individuals or groups when their input or action is required.

Don'ts

  • Store any confidential information.

  • Overload your Confluence section with unnecessary pages or content that may confuse or overwhelm users.

  • Use Confluence as a file storage system. Instead, consider linking to files stored in dedicated file-sharing platforms.

  • Neglect to regularly review and clean up outdated or unused pages to avoid clutter and maintain a clean environment.

  • Rely solely on Confluence for real-time communication. Use appropriate communication channels.

  • Forget to educate and train team members on how to effectively use Confluence, ensuring they understand its features and benefits.