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🎇 New for 2025
CORE Dashboard Feature Enhancements
Beginning January 2025, there will be several new enhancements to the CORE dashboard for Coordinators, Members and Supervisors including:
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CoordinatorsThe “Personnel” page now includes these additional features:
The “Member Profile” page now includes these additional features:
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CORE MembersCORE members now have the ability to access their own dashboard with the following features:
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SupervisorsA dedicated portal for members' supervisors to:
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The new automated recommitment process
The infographics below depicts the new recommitment process that leverages automation enabled by the CORE dashboard.
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Process flowchart of the automated recommitment process within the CORE system The high level process is as follows: Notes:
Cartoon characters made by YorKun Cheng |
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CORE Members who fail to respond, or whose supervisors do not approve their recommitment requests before the deadline, will be marked as ‘inactive' with the label 'missed deadline'. Members will be notified of this change.Learn how to reactivate recommitment upon member’s request |
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Supervisor Portal FAQ: The screenshot on the left shows the expanded FAQ section that supervisors can access on the top of their supervisor portal Home page. |
🚀 Getting Started
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User Login
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Logging Out
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🖥️ Anatomy of the CORE Team Dashboard
Quick Links:
Status colour Green title new features here!
Status colour Green title new features here!
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The Personnel PageThis is the first page that you will see upon logging into the application. The personnel page is typically the starting point for coordinators who want to search for deployable CORE members, or monitor pending applicant submissions for approval. To perform these tasks, the page consists of two main functionalities: 1) Search filters to help narrow down your search; and 2) Search results display (see visuals below). Search Filters
Search Results Table
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Member Profile
Profile Banner
Deployment & Availability Tab: sections
Member Details Tab: sections
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👩💻 What Coordinators can do in CORE Team
What you can find in this section:
Monitoring members' recommitment using search results table filters
Status colour Green title new! Reactivating Recommitment for Members Who Missed the Deadline
Status colour Green title new! Reviewing and approving applicants Reviewing and approving applicants into BCWS
Scheduling a member for deployment and updating their availability
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Enjoy using enhanced, automated features in CORE Team! With the new member dashboard and supervisor portal, most tasks during the recommitment period are automated - you only need to monitor progress and watch the number of returning members increase. Furthermore, members can also update their own information in their member dashboard, so you don't need to handle updates manually. Your main responsibility is maintaining your list of EMCR members and managing those who missed the recommitment deadline, which is still very easy to manage! |
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How can I track the number of members who have recommitted over time on the personnel page?During the recommitment period, reminders will be sent to active members to prompt them to complete their recommitment process. The labels in the search results table allow you to track members' recommitment status during this time. You may also leverage the filter under the “Active” tab for early staff planning before the new year starts in CORE. Monitoring Recommitment in the “Active” tab
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My member missed the deadline to recommit to BCWS. What should I do?reactivate
Using the “Inactive” tab to track members who declined or missed recommitment
Re-initiating recommitment for members who missed the recommitment deadline
If a CORE member does not take any action towards their recommitment, or if their supervisor fails to give approval before the deadline, their status will automatically change to "inactive" with the label "missed deadline" by the end of the recommitment period. This member will also be notified of this change via this email:
To reactivate the member’s recommitment as requested:
Click the member’s name in the search results table to go to their member profile. In the member profile, click “restart recommitment”. This will trigger an email to the member, which will include recommitment instructions, a new link that restarts their recommitment process, and a new recommitment deadline. |
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How do I approve applicants into BCWS?
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How do I search for active members for a deployment?Search filters: “Fire Centre/Home Location”There are two main ways to go about using the Fire Centre/Home Location filter. The first one is using it to find people who reside in a select area (Fire Centre/home location). When choosing an option from this dropdown menu, you can either:
This filter automatically refines the search results to members who reside the selected region(s) and/or home location(s). Potential scenarios that may require search by home location:
Search filters: Travel Preference The second way is to use the Fire Centre/Home Location filter to search for members who are able to travel to a specific area. In this case, the fire centre or location that is selected refers to the area that you want to deploy the member to, instead of where people are coming from. To do this, you must:
The search results will automatically refresh, showing all members who are willing to travel to the selected area, regardless of where they live in the province. Potential scenarios that may require search by willingness to travel:
Search filters: “Availability/Date Range”
Reviewing deployable member’s profile informationOnce you have found a suitable member, you can browse deeper in their profile to further assess their deployment readiness. Some actions you can do with the member profile:
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How do I scheduling deployments for a member, or update their availability for them?Adding an Availability
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How do I edit profile sections for a member?If you want to update any information under “Member Details”, “Functions & Experience Levels”, simply click on the “Edit” button on the top right corner of each section. Updating Member DetailsPlease see step 5 of Reviewing and Approving Applicants. The process for accessing the "Edit Member Details" modal is the same as for editing applicant details. Editing Functions & Experience Levels
Add NotesSee Step 4 of Finding Members to Deploy.
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