Content Comparison

Process flowchart of the automated recommitment process within the CORE system

Image Added

The high level process is as follows:

Image Added

Notes:

• During recommitment time, CORE members will get an automated email to initiate the recommitment process.

• Supervisors will also be notified when the recommitment period starts and will receive alerts about their employees' recommitment requests throughout this period.

• Coordinators will be informed at the start of recommitment and monitor progress via the dashboard. Learn how

Cartoon characters made by YorKun Cheng

CORE Members who fail to respond, or whose supervisors do not approve their recommitment requests before the deadline, will be marked as 'inactive' with the label 'missed deadline'. Members will be notified of this change.

Supervisor Portal FAQ:

Image Added

The screenshot on the left shows the expanded FAQ section that supervisors can access on the top of their supervisor portal Home page.

User Login

1. Navigate to the CORE Team Application Portal.

   Image Added

2. On the landing page, click “Log In”.

3. Enter your valid IDIR credentials.

4. Click Continue or hit the ENTER key.

Logging Out

1. Click on your user profile on the top right corner of the screen.

2. Click “Logout”.

   Image Added

The Personnel Page

This is the first page that you will see upon logging into the application. The personnel page is typically the starting point for coordinators who want to search for deployable CORE members, or monitor pending applicant submissions for approval. To perform these tasks, the page consists of two main functionalities: 1) Search filters to help narrow down your search; and 2) Search results display (see visuals below).

Search Filters

Expand
title Search Filter display and annotations
Info For specific Instructions on how to use the more complex filters (i.e., the “Home Region/Location” and “Availability/Date Range” filter), as well as how to read the search results table with the availability filter applied, please see Finding Members to Deploy. Image Added

Search Results Table

Expand
title Search results table annotations
Info To learn how to approve a pending applicant and track their document submissions from the personnel page, please go to Reviewing and Approving Applicants in Chapter 3. Image Added Panel panelIconId atlassian-info panelIcon :info: bgColor #DEEBFF Member Status Guide Pop-up Window Image Added Member Status (Search results tab) Definitions Active: Refers to members who are currently active in the CORE program and are readily deployable. Inactive: Refers to members who are no longer active in the program due to various reasons (e.g maternity leave, hiatus from program, etc.). They are unavailable for deployments during the year. Pending Approval: Refers to applicants who have submitted their intake form, but have not yet been approved into the program as a CORE member.

Expand
title Individual Tab Displays
“Active” Tab: Table columns Image Added “Inactive” Tab: Filter details Image Added “Pending Approval” Tab: Column definitions Image Added

Member Profile

Image Added

Image Added

Profile Banner

Expand
title Banner Display with annotations
Image Added

Deployment & Availability Tab: sections

Expand
title Member's Schedule (Availability)
Image Added Info Members are now able to update their own availability in their dashboard. Changes they have made on the member dashboard will also be reflected here in the scheduler for you immediately.

Expand
title Sections & Experience Levels
Image Added Info Quick Tips: You can see the top three most preferred sections ranked by the member. The member dashboard allows members to add or remove sections they are interested in. However, only coordinators can edit the experience levels for each section as members accumulate deployment experiences.

Expand
title Notes
Image Added Info Quick Tips: Only other coordinators can see what you have written under “Coordinator Notes”.

Member Details Tab: sections

Expand
title Recommitment Details
Image Added Info Quick Tips: When a member or their supervisor has declined their recommitment, you are able to see their reason for declining in this section. You can see the supervisor’s government email (IDIR) link to the member’s recommitment modal. Possible recommitment statuses and what they mean: Status colour Yellow title pending - Member has not yet completed their recommitment in their dashboard. Status colour Blue title recommitted - Member is officially recommitted with supervisor approval for the upcoming year. Status colour Red title declined by member - Member has declined their own recommitment and will not be returning for the upcoming year. You are able to see their reason for declining. Status colour Red title declined by supervisor - Member’s supervisor has declined their recommitment request. You are able to see their reason for declining. Status colour Red title missed deadline - Displayed after the recommitment period ends, if member did not take any action, or their supervisor did not approve before the recommitment deadline.

Expand
title Member Details
Image Added Info Quick Tips: Members can now edit their details directly in their member dashboards. Any changes they make will be reflected here for you.

Expand
title What an applicant profile looks like
While the applicant profile has the same number of sections (minus the recommitment details) as the member profile, it also includes additional components, such as the pending applicant information banner and the individual intake requirement status under Applicant Details, to help EMCR coordinators keep track of other applicant requirements for approval. To see how to approve an applicant to become a EMCR member, please see Reviewing and Approving Applicants in Chapter 3. Image Added

Enjoy using enhanced, automated features in CORE Team!

With the new member dashboard and supervisor portal, most tasks during the recommitment period are automated - you only need to monitor progress and watch the number of returning members increase. Furthermore, members can also update their own information in their member dashboard, so you don't need to handle updates manually. Your main responsibility is maintaining your list of EMCR members and managing those who missed the recommitment deadline, which is still very easy to manage!

How can I track the number of members who have recommitted over time on the personnel page?

During the recommitment period, reminders will be sent to active members to prompt them to complete their recommitment process. The labels in the search results table allow you to track members' recommitment status during this time. You may also leverage the filter under the “Active” tab for early staff planning before the new year starts in CORE.

Monitoring Recommitment in the “Active” tab

1. Use search filters on the top of the personnel page to narrow the search results to members in your region only.

   Image Added

2. During the recommitment period, if an active member has confirmed their return to CORE with supervisor approval for the upcoming year, you will see the “recommitted” label appear next to their name.

   Image Added

3. To narrow the list down to only members with the “recommitted” label, in the “Active” tab, click the dropdown filter on the left, and selected “recommitted”.

   Image Added

4. The search results will now only show members who are recommitted for the upcoming year.

   Image Added

How do I approve applicants into EMCR?

1. View “Pending Approval” List: On the Personnel page, scroll down to the search results table and switch to the “Pending Approval” tab.

   Image Added

2. Review Requirements Status: Review the submission status for “ICS Training” and “Supervisor Approval”. Make sure to cross-check these items with applicant names in your regional email inbox to confirm submission.

   Image Added

3. Go to Applicant Profile: Once you have made sure that you have received the intake requirement(s) from the applicant, click on the applicant’s name in the search results to proceed to their applicant profile.

   Image Added

4. Click the “Edit” button on the top right corner of the Member Details section.

   Image Added

5. Update Intake Requirements Status: Under “Intake Requirements”, change the status for the received items (i.e., Supervisor Approval, ICS Training) in their respective dropdown fields.

   1. Open the dropdown field(s).

   2. Select “Received” for Supervisor Approval, and/or “Completed” for ICS Training.

   3. Click “Save”.

      Image Added

6. Complete Review: On the “Pending Applicant Information Alert” banner, the list of item statuses will be updated.

   1. Click “Approve as Member” on the right side of the banner. (This button will only appear when all requirements are marked as “Received”/”Completed”)

   2. Click “Confirm” again in the confirmation pop-up.

      Image Added

7. The applicant is now approved into the program as a EMCR member. You can now schedule them for deployment, update their information, if needed, or change their status to “inactive”.

How do I search for active members for a deployment?

Search filters: “Region/Home Location”

There are two main ways to go about using the Region/Home Location filter. The first one is using it to find people who reside in a select area (region/home location). When choosing an option from this dropdown menu, you can either:

Select one or more regions only.	Select one or more regions, and then refining the search to include specific home locations within those regions.	Directly select one or more home locations without selecting a region.
Image Added	Image Added	Image Added

This filter automatically refines the search results to members who reside the selected region(s) and/or home location(s).

Search filters: Travel Preference

The second way is to use the Region/Home Location filter to search for members who are able to travel to a specific area. In this case, the fire centre or location that is selected refers to the area that you want to deploy the member to, instead of where people are coming from. To do this, you must:

1. Select a location;

2. Simply check the box that says “Show members willing to travel to the selected location(s)”.

The search results will automatically refresh, showing all members who are willing to travel to the selected area, regardless of where they live in the province.

Image Added

Search filters: “Availability/Date Range”

1. Select a status from the “Availability” dropdown.

How do I edit profile sections for a member?

If you want to update any information under “Member Details”, “Functions & Experience Levels”, simply click on the “Edit” button on the top right corner of each section.

Updating Member Details

Please see step 5 of Reviewing and Approving Applicants. The process for accessing the "Edit Member Details" modal is the same as for editing applicant details.

Editing Functions & Experience Levels

1. To update a member’s experience level for a specific function:

   1. Click “Edit” on the top right corner of the “Functions & Experience Levels” section.

   2. Open the “Experience” dropdown menu next to the function that you want to update.

   3. Select the appropriate experience level for that function in the dropdown menu.

   4. Once you have made all the updates, click save.