CONTINUOUSLY IMPROVING Welcome to the Digital Talent and Capacity’s (DTC) Information Hub!
Below we have executive updates, links for everyday tasks, and service information like finance, travel, Human Resources (HR) support, career development and learning, and Software-as-a-Service (SaaS).
Please feel free to share anonymized feedback through Microsoft Forms.
Table of Contents
👋 Branch admin support
Chithra, DTC Administrative Assistant
| Jenna, Community Manager, Exchange Lab
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If Chithra is Out of Office (OoO), reach out to Aakanksha or the covering admin for urgent matters. |
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📅 Branch updates and important events
🔈 Executive Updates |
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Happy 2025 everyone,I hope folks had a nice break and/or some quieter work time to over the holiday period. I’m writing with a staffing update and congratulations. Prior to the holiday break Steve Chapman was successful on a two-year TA in an Executive Director role with Social Development and Poverty Reduction. Steve will be working in their information management division as lead for Procurement and Negotiations. It’s a great opportunity to advance procurement and vendor relationship for a vital sector in alignment with our Digital Plan and Digital Code of Practice. While losing Steve will be a big loss for DTC and DO, I am always happy to see our team grow and stretch their wings to new challenges and adventures. I am thankful for Steve’s contributions to our leadership team, the team’s he supported, and to DTC at large. He brought the marketplace to another level of customer use, helped advance our strategic planning and branch rigor, and cared for all members of his team along the way. Steve’s last day will be this Friday, January 10th. Please join me in congratulating Steve! At our branch meeting next week I’ll follow up on next steps for backfilling the role. |
🕑 Upcoming events | |
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DTC Monthly Branch Meeting ONLINE | DO All Staff ONLINE |
Links | |
💡 Team updates | |
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Changes
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Promotions
| Goings
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👥 Organisation & Teams | |
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Branch organization chart  Updated: Jan 2025. Org charts are updated every Quarter. Branch organization chart | |
Digital Talent Development Description Team Members: Justine Houchin (Team Lead), Kim Zinke, Kimberley Dunn, Rosa Montgomery, Dana Hudson, Jamie Billingham Eromose Ohiosimuan (Scrum Master from Digital Head Office) | Digital Leadership Programs Description Team Members: Derek (Team Lead), Mackenzie Kitchen, Maia Du Toit |
Digital Talent Services Description Team Members: Hugo Croft-Levesque, Hilary Watson, Tasha Jose, Gary Wong, Teresa Lee, Shivangani Murti | Digital Marketplace Description Team Members: Hugo Croft-Levesque (Lead), Jason Taylor, Inderdeep Singh, Ian Fonberg |
Digital Talent Product Description Team Members: Gary Wong (Lead), Alex Struk, Sid McLaughlin, Kaegan Mandryk, George D’Cruz Tsitsi Chigumba (Scrum Master from Digital Head Office) | |
📊 Operational Key Results (OKR) and Ecosystem data
About Our Branch Digital Talent and Capacity is one of 4 branches of the Digital Office. It helps the BC Public Services (BCPS) build and grow teams with the skill and ability to deliver digital, human-centred products and services for the peoples of BC. Learn more about our branch’s OKRs and how we align to divisional OKRs. | About Our Division The Digital Office is focused on creating a modern, digital government that’s trusted to respond to change and meet public expectations for excellent service delivery. |
Divisional Pulse Checks The Digital Office (DO) sends Pulse checks to staff every quarter to better understand how staff are in doing with:
Based on the scores and feedback, the Digital Head Office creates strategies to facilitate a better workplace. | Pulse Check Results Previous Divisional Pulse Check Results |
Reconciliation, Equity, Accessibility, Diversity, and Inclusion (READI) READI stands for Reconciliation, Equity, Accessibility, Diversity, and Inclusion, and it also includes the objectives of anti-racism under ‘Equity’. Derived from our ministry’s Workforce Plan and Corporate Plan, READI Foundations create an equity, diversity, and inclusion action plan for CITZ. | Anti-Racism Data Act (AARDA)
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Pay Transparency Act The Pay Transparency Act became law on May 11, 2023 and one of it’s requirements is an annual report that sets out the pay gap among genders in our province, describes trends and reports of non-compliance with the Act. | Digital Code of Practice (DCOP) The Digital Code of Practice (DCOP) contains 10 principles that provide practical guidance on using technology and digital services to transform government operations and deliver improved services to people in B.C. |
💻 Software-as-a-Service (SaaS) and service support
OCIO MyService Centre The My Service Centre provides Core IT Services to government employees upon requests made through Authorized Users, or Admin. Services include:
Learn about what requests you can self-serve on vs. what you need an Admin to perform. | AskMyHR for employees Employees can send an online service request via the AskMyHR portal for issues related to retirement, maternity/parental leave, or other life events. Supervisors can send a service request through AskMyHR for advice or on behalf of staff who cannot send one themselves. |
Compass Overseen by PSA, with information relevant to all employees, like employee discounts, workplace health. | CITZ IMB Desk & SaaS tools The CITZ IMB Help Desk is our IT support team. Get help with CITZ-administered Software as a Service (SaaS) tools such as Jira, Sharepoint, Miro, Figma and more. |
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The SharePoint (SP) homepage shows all the site you have access to. | DTC’s private SharePoint site. | DO’s private SharePoint site. |
Sharepoint Sites
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Branch & ministry | Teams
| Other |
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Branch & ministry | Teams | Other
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💰 Finance
Financial Coding for DTC
* Unique to DTC | Submitting an Invoice
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Visit Finance Tips & Tools on the Citizens' Services (CITZ) Hub for updated information and specific resources on: | Forms, Policy and Guidelines Explore Forms & Manuals and Ministry Financial Policy and Procedures on the CITZ Hub across a range of Finance-related topics. |
✈️ Travel
📃 Resources & Guidelines | |
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How to Submit Travel Requests
| Travel Policy & Guidelines Learn about Travel in our Core Policy.
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Travel for Contractors Contractors cannot use Oracle iExpenses. Reimbursement for meals and incidentals must be invoiced and not exceed per diem rates. Contractors belong to Travel Group 2 with special | Travel for Special Purposes |
📝 Forms and apps | |
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Downloadable travel forms
| Oracle iExpenses Oracle iExpenses is a web-based system for processing expense reports. Employees submit corporate travel or training expenses here for reimbursements from Corporate Accounting Services (CAS). If you have never used iExpenses before, check in with your Admin and fill out an Oracle Access Request form. |
CITZ Forms and Manuals For travel and non-travel related forms. | |
🧑🏫 Human Resources (HR) support
🔄 Guides for supervisors | |
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Onboarding | Offboarding |
📝 Forms and apps | |
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Time and Leave Workcentre Time and Leave (TLAM) is a PeopleSoft tool in Employee Self Service and Manager Self Service for entering and approving an employee’s timesheet, hours worked, and leave. Entries made and approved in Time and Leave automatically flow through to Payroll for processing after the end of each pay period. For Support on how to use TLAM, see here. | Employee Self Service Personal leave balances can be viewed within the ESS portal. |
Telework Agreements For more info on process, please contact your Admin for instructions. | For more options to |
🧑🤝🧑 Unions and associations | |
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British Columbia General Employees' Union (BCGEU)
| BC Excluded Employees' Association (BCEEA)
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More information | |
📃 Resources & guidelines | |
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HR Info for all employees Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. | Leave & time-off Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. |
Health & safety Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. | Pay & benefits Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. |
↗️ Career Growth and Continuous Learning
📚 Learning | ||
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Learning resources | Recommendations | Funding
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💼 Opportunities | |
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CITZ jobs CITZ Jobs is a central location for all ministry-restricted competitions. | BC Government job postings The centralized location for BC Government open competitions. Positions may be in direct government or the broader public service. |
🫶 Volunteering | |
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Corporate Social Responsibility Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. | Communities of Practice and Employee Resource Groups The Communities of Practice (CoP) bring together direct government and broader public service staff interested in specific topics, like data. The Employee Resource Groups (ERG) serve as safer spaces for marginalized staff interested in connecting. |
📃 Resources & Guidelines | |
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Performance Development Performance Development helps employees achieve their goals, demonstrate corporate values, and pursue career and personal development. | Interview guide There are interpretative guides for behavioural competencies available that help you understand how to score the highest marks when answering competency questions. There are separate interview guides for Indigenous Relations Behavioural Competencies here. |
Behavioural Competencies Behavioural competencies describe the behaviours, attributes, traits and motives that you demonstrate when doing a job—they enable you to do your job well. We also measure competencies on Indigenous Relations and Strategic Leadership. | |