On this page:
What is User Experience, anyway?
How does it support the Digital Plan & Code of Practice?
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How does it fit into the way we work?
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How are we practicing it at the Digital Academy?
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What is User Experience, anyway?
If Service Design supports the operations necessary to deliver a good customer experience, how can we break down what makes a good experience?
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FINDABLE | ACCESSIBLE | USABLE | DESIRABLE | CREDIBLE | USEFUL | VALUABLE |
Description
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Resources | Resources
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How to research + test | How to research + test | How to research + test | How to research + test | How to research + test | How to research + test |