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DO Q1 FY2025 OKR Alignment:

  • DO Q1 FY2025 OKR 6:

    Status
    colourYellow
    titleIncrease Uptake By 20%

NEW:

Communication and Process for Support Requests and Change Management

  • Architectural Forum participation rates increasing

  • Weeknotes or Blogging of things that others would care about.

    • Audience 1: Partner Teams and CHEFS users

    • Audience 2: Executive levels that endorse the use of CHEFS for their Ministries

    • Clarifying alignment to the technology strategies of each Ministry

  1. Strategy: Sustainably & continuously improve the self-service product experience for CHEFS Form Designers

    1. Objective: Complete transition of product documentation from current wiki to DevEx BackStage platform.

      1. Q4 Key Result: De-commission CHEFS GitHub Wiki documentation by Feb 29 2024 (DONE)

    2. Objective: Develop a Conversational Form Design/Forms Wizard (aka FormsGPT) experience

      1. Q4 Key Result: 5 pilot users will create and publish forms using new wizard by March 30 2024 (DONE)

    3. Objective: Continuous product improvement via Agile rituals, including NEXUS processes and bi-weekly sprint plans & reviews

      1. Q4 Key Result: Develop a pilot-ready MVP of the following enhancements:

        1. Addition of authentication support for digital credential POC (DONE)

        2. Enablement of SSO between CHEFS and applications within Standard Keycloak realm (DONE)

      2. Q4 Key Result: Achieve QoQ form publication growth of 10% (Average Number of Forms Published Monthly over the past year from 60 to 66) (DONE)

  2. Strategy: Sustainably & continuously improve the form submission product experience for CHEFS Form Submitters

    1. Objective: Continuous product improvement via Agile rituals, including NEXUS processes and bi-weekly sprint plans & reviews

      1. Q4 Key Result: Achieve QoQ new user growth of 10% (DONE)

  3. Strategy: Sustainably & continuously increase the reliability of CHEFS for all users

    1. Objective: Implement Automated Test Suite

      1. Q4 Key Result: Automated Testing Implemented for 20% (from x to y) of codebase

    2. Objective: Reduce frequency and duration of client-impacting CHEFS incidents

      1. Q4 Key Result: Establish baseline of time-to-resolution duration per incident

    3. Objective: Enhance CHEFS Development API

      1. Q4 Key Result: Documented plan for improved API security & scalability (DONE)

    4. Objective: Enhanced Resilience of Critical CHEFS systems

      1. Q4 Key Result: Complete a review of CHEFS DR Strategy & DR Best Practices