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title[DO-460] V???:? Objective: Simplify the user journey for low-complexity form design & management

Team Objective: Simplify the user journey for low-complexity form design & management

  1. Key Result: Effect a measurable reduction in the level of technical knowledge and expertise held required by CHEFS users to achieve their project/product goals.

    1. Strategy: Remove the required sequence of steps that are not actually necessary for someone to rapidly prototype a new form.

      1. Tactic: switch to a different form builder that skips the settings step and let you edit the label of the component in context. (Other than changing the label, and sometimes not even that, the default form component settings are often all that is needed)

      2. Tactic: Adding default values to all required fields

    2. Strategy: Fix the visibility of system status, user control and freedom to avoid mistaken actions, flexibility and efficiency of use

      1. Tactic: Heuristic evaluation to inform the redesign

  2. Key Result: Collect new user & low-complexity form maintainer effort & satisfaction metrics.

    1. Strategy: Controlled experiment - new users are asked to translate a specific PDF file into a CHEFS form:

      1. with FormsGPT

      2. without FormsGPT

      3. with CHEFS HelpBot (ie. Retrieval Augmented Generation)

      4. without CHEFS HelpBot

    2. Strategy: Ask power users to provide feedback on efficacy of new features.

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