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Welcome to the CORE Team Application User Manual. This manual will provide a step-by-step guide for BC Wildfire Service (BCWS) staff on the application’s functionalities, to ensure a seamless and efficient onboarding process.

Before you begin, please select from the following guides that fits your role in BCWS the most:

  • Click on the profile icon next to your name at the top-right of the screen.

  • Click “Logout” to log out from the application.

    🍏 I am a logistics user

    explains how TEAMS Coordinators and Logistics Personnel can use the Talent Cloud website.

    Table of Contents
    stylenone

    \uD83D\uDCD8 TEAMS Coordinator

    User Role: TEAMS Coordinator

    User Permissions: All

    How to Log In

    1. Navigate to the the log in page. Test URL: Talent Cloud (gov.bc.ca)

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    2. Click “Log In”.

    3. Enter your valid IDIR credentials.

    4. Click Continue.

    Tip

    After successful login, you will be navigated to the Personnel screen.

    How to Read the Dashboard

    1. View the “Search Results” dashboard table. The default table view shows only “Active” members with the following columns:

    Info

    Name, Region, Home Location*, Availability, Willingness to Travel, Remote Only, Union Membership, and Ministry. By default, the availability column shows the member’s availability for today’s date.
    *Please note: The current name of the dashboard column is Work Location and that is being updated to show Home Location to match the filter.

    The Function/Experience column will become visible once a filter is applied. It is a single select filter since space is limited to show all the different combinations. However, you can view all of a member’s functions/experiences by clicking on their name which takes you to their profile page.

    1. Use the pagination at the bottom of the page to move between pages or jump to the last page or back to the first page.

    2. Use the bottom drop-down to change how many members are displayed on a single page. You can choose between 25, 50, and 100 rows to be displayed on a single page.

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    3. Click on the “Show Inactive” toggle located at the top-right of the dashboard table.

    Info

    Switching the toggle to ON displays all “Pending Approval” members first, followed by “Inactive” members, followed by “Active” members. Pending approval members are new individuals who have recently submitted their TEAMS intake form. All new members have an inactive status because their application needs to be reviewed and approved by SHR before they can be marked as “Active”.

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    1. Click again on the “Show Inactive” toggle to turn it off and go back to the default view of “Active” members.

    Only SHR & Coordinators have the permission to view new/inactive members.

    How to Use the Search & Filters Feature

    Search by Name

    1. At the top of the page, there is a search bar and additional filters to narrow your search results as desired.

    Info

    The search and filters generate auto results, which means you don’t have to press Enter or an extra click. As you type a name or apply a filter, the table will automatically change to reflect the search results.

    1. Type a member’s name in the “Search by Name” box to narrow down the search by name.

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    Filter by Region & Home Location

    1. Select single or multiple values from the “Region” and “Home Locations” filter drop-downs.

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    Info

    You can clear the selected search/filter options individually by clicking on the “x” next to them or clear all of them by clicking on “Clear All”. The table will reflect the changes automatically.

    Filter by Function & Experience Level

    1. Select a single “Function” value from the drop-down menu first, then, select a single “Experience” level. To filter by a different function/exp, choose another one.

    The Function/Experience column will now become visible after the Work Location column.

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    Test your Knowledge - Function & Experience Levels:

    1. Change the function to “Finance” or any other function.

    2. Select an experience level. What do you see on the dashboard results?

    3. How can you clear the functions filter?

    4. How do you multiple applied filters?

    Filter by Availability Type

    By default, the availability column shows the member’s availability for today’s date.

    1. In order to apply the availability filter, you must first select one of the following options from the “Availability” drop-down: Available, Unavailable, or Deployed. Once an option is selected, then, the “Availability date range” date picker will become enabled and allow you to select a single date or a date range to see which members are available, unavailable or deployed for the selected date(s).

    Info

    For example, if the availability type is selected as “Available” and a date range of March 18 to 22 is chose, then, the results on the dashboard show a member as “Available” if he/she is available for the entire date range. If the member is partially available during that time period, then, we show the number of days available from the total selected days. In the screenshot below, we can see the fourth member HAMMES, Cydney is only available 2 of 5 selected days.

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    View a New Applicant’s Profile

    1. From the dashboard, switch the toggle to “Show Inactive”

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    1. Click on a member that has “Pending Approval” next to his name to open the user’s profile on a new tab.

    2. You will see an alert as “Pending Applicant Alert” which means that this profile needs to be reviewed by the coordinator in order to make this member’s status as active.

    Only SHR and Coordinators have the ability to review an application and see the member’s status.

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    1. Once the application has been reviewed, click “Complete Review”.

    Info

    This will open up a “Confirm Review” pop-up window.

    1. Click “Confirm” to confirm application has been reviewed and change the member’s status from pending approval to active.

    2. Click “Cancel” to discard.

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    Info

    Once confirmed, the status changes to active and the toggle “Switch to Inactive” becomes visible.

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    📹 Video Tutorial: How to review a new applicant with status “Pending Approval”

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    Time Stamps

    0:04 - Displaying applicants with pending approval status in search results 

    1:04 - Filtering pending applicants with region filter

    2:54 - Complete profile review and approve member to active

    3:32 - Verifying change of status in dashboard 

    Review pending applicant-COORD ONLY.mov

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    Test your Knowledge - New Applicant:

    1. Navigate back to the personnel dashboard from the user profile by clicking on the personnel dashboard on the top left side or by clicking on “Talent Cloud”.

    2. The default dashboard view displays only active members.

    3. How can you display new applicants on the dashboard?

    4. Can you find an inactive member?

    View an Existing Member’s Profile

    1. Click on an active member’s name to open their profile page on a new tab. Next to the member’s name, their current status is displayed - either Pending Approval, Active, or Inactive

    Only SHR and Coordinators have the ability to see a member’s status.

    Info

    In the below screenshot, Cydney’s status is displayed as “Active”.

    1. There is a “Switch to Inactive” toggle which can be used should you wish to change a member’s status to inactive and vice versa.

    2. To the right of the member’s name and status, you can view when the member was last deployed, see their work location as well as their home location.

    Info

    Cydney’s last deployed shows “Currently deployed” because he is deployed on today’s date.

    Only active members will have a last deployed status.

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    📹 Video Tutorial: How to switch member status from “Active” to “Inactive” and vice-versa

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    Time Stamps

    0:00 - Switching an active member to inactive on profile

    1:45 - Looking for inactive member and change to active status 

    Active-inactive toggle-COORD ONLY.mov

    View/Edit Member Details

    1. Next is the “Member Details” section divided into three subcategories: General Information, Contact, and Organizational Information. There is an edit icon to the far right of this section.

    2. Under the “General Information”, you can view/edit the following information:

    Info

    Work Location, Region

    Remote Only

    Home Location, Region

    Willingness to Travel

    Date Joined

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    1. Under the “Contact” section, you can view/edit the following information:

    Info

    Primary Number

    Secondary Number

    Work Phone

    Email Address

    1. Under the “Organizational Information” section, you can view/edit the following information:

    Info

    Supervisor First Name

    Supervisor Last Name

    Supervisor Email

    Ministry

    Union Membership

    1. To edit any of the above information, simply click the edit icon to the far right of the “Member Details” banner.

    2. After making the desired edits, click “Save” to save the changes or “Cancel” to discard the changes.

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    📹 Video Tutorial: How to edit the “Member Details” section

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    Time Stamps

    0:44 - Member details edit pop-up

    0:53 - Example 1: updating home location/region

    1:29 - Example 2: updating supervisor information 

    Edit member details-COORD ONLY.mov

    Function & Experience Levels

    1. The next section after “Member Details” on the user’s profile is called “Function & Experience Levels”.

    Info

    If an experience level for a given function has not been provided, then, you will see a dash “-” under “Experience Level”.

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    1. If you wish to edit the experience levels for a given function, simply click on the “Edit” icon located on the far right of the “Function & Experience Levels” banner. This will open the edit pop-up.

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    1. You may choose from any of the five options listed under the “Experience” drop-down.

      1. Not indicated means the experience level is unknown or has not been provided.

      2. Interested means the member is interested to participate in the given function.

      3. Experienced means the member has relevant experience for the given function.

      4. Chief Experience means the member has taken on the role of chief and has relevant experience for the given function.

      5. Outside Experienced means the member has experience in the given function, but was not part of a PECC/PREOC.

    2. After making the desired changes, click “Update” to save then changes or “Cancel” to discard the changes.

    📹 Video Tutorial: How to update experience levels

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    Time Stamps

    0:22 - Functions & Experience Levels section edit pop-up

    0:51 - Updating experience levels from function drop-down

    Updating func-exp lvls-BOTH.mov

    Member’s Schedule

    The third section on the user profile is the calendar view of a member’s schedule.

    View Schedule

    1. The default is a three month view from the current month. For example, if the current month is March 2024, then, the default view of a member’s schedule will be from March 2024 - May 2024.

    Jump to Today
    1. Clicking on “Jump to Today” brings the current month in view and places the text “Today” under today’s date.

    Info

    For example, today is March 18, 2024 and we can see the word “Today” being displayed on the March 18 cell in the calendar.

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    How to Change the Calendar Monthly View
    1. You may change the default three month’s view to other options such as: 1 month, 6 months or 12 month (full year) view. To do so, simply click on the arrow next to “3 Months” and select the desired monthly view from the drop-down menu.

    Info

    In our example, we have chosen to change the default 3 month view to 1 month.

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    1. If you would like to display a different month, simply click on the arrow next to the month on the left side.

    Info

    In our example, we had selected one month but the default view displayed the current month which is March. Now, we have changed the month to reflect July.

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    Test your Knowledge - Schedule:

    1. Change the month to 6 months. What happens?

    2. Keep the six month calendar view.

    3. Now, on the left hand side, change the starting month/year value to Jan 2024? What do you see now?

    4. What happened to the ending month/year value on the right side? What do you observe?

    5. Change the ending month/year value to July 2024? What happened to the starting month/year value? What do you conclude?

    📹 Video Tutorial: Navigating the Calendar

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    Time Stamps

    0:35 - “Month Range” dropdown

    1:03 - Month/year picker

    2:11 - “Jump to Today” button

    Navigating the Calendar - BOTH.mov

    Add a New Event from the “Add Event” button

    1. Click on “Add Event” button on the top-right side of the scheduler. It will open a “New Event” pop-up window.

    2. On the left-hand side, you will see the following:

      1. Task No. / Resource Request No. : This field should be used for deployments only.

      2. Start Date: The start date of the event, e.g. the member is either available, unavailable or deployed from this start date. The start date can either be entered manually or picked from the calendar on the right-hand side.

      3. End Date: The end date of the event, e.g. the member is either available, unavailable or deployed from this start date. The end date can either be entered manually or picked from the calendar on the right-hand side.

      4. Choose one of the following options: Available, Unavailable, or Deployed

      5. Click “Save” to update the calendar.

      6. Click “Cancel” on the top right to discard the changes.

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    Add a New Event from an Empty Calendar Cell

    1. A calendar cell becomes clickable if you hover over it. Click on an empty cell on the calendar.

    2. It opens up the “New Event” pop-up.

    3. Fill in the desired fields.

    4. Click “Save.”

    Edit an Existing Event

    1. Click on a calendar cell with an existing event.

    2. The “Edit Event” pop-up window will open.

    3. On the left-hand side, you will see the following:

      1. Task No. / Resource Request No. : This field should be used for deployments only.

      2. Start Date: The start date of the event, e.g. the member is either available, unavailable or deployed from this start date. The start date can either be entered manually or picked from the calendar on the right-hand side.

      3. End Date: The end date of the event, e.g. the member is either available, unavailable or deployed from this start date. The end date can either be entered manually or picked from the calendar on the right-hand side.

      4. Choose one of the following options: Available, Unavailable, or Deployed

      5. Click “Save” to update the calendar.

      6. Click “Cancel” on the top right to discard the changes.

    Editing a single date or partial date range of an existing event will update the whole event.

    Info

    For example, the current functionality is if a member is deployed from March 8-19 as in the screenshot below, and we set March 8-9 as “Unavailable”, then March 8-9 will show as unavailable and March 10-19 will be displayed as empty cells.

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    Delete an Existing Event

    1. Click on an existing event cell on the calendar. The “Edit Event” pop-up will open.

    2. Click “Delete Event” next to the “Save” button at the bottom.

    📹 Video Tutorial: How to updating member’s availability

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    Time Stamps

    0:23 - How to open and use the availability management pop-up window

    0:57 - Example 1: Setting available dates 

    1:48 - Example 2: Setting deployment dates 

    2:55 - Deleting an availability from calendar

    Updating Availability-BOTH.mov

    Notes

    1. Under the “Notes” section, you can view the following two categories.

      1. Notes - these are any notes entered by the logistics personnel.

      2. Coordinator Notes - these are any notes entered by the coordinators.

    Only the coordinators have the ability to view and edit both logistics notes and coordinator notes.

    1. There is an edit icon next to each note category.

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    1. Click on the edit icon next to notes opens up the “Edit Notes” pop-up.

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    1. Type in the text box. Current limitation is 1000 characters.

    2. Click “Save” to save the changes.

    3. Click “Cancel” to discard the changes.

    📹 Video Tutorial: How to edit notes (Coordinator vs. Logistics view)

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    Time Stamps

    0:17 - Coordinator view of the notes section

    0:46 - Logistics view of the notes section

    1:15 - Adding example notes as coordinator, with side-by-side comparison between coordinator and logistics view 

    Editing Notes - BOTH.mov

    Logout

    1. Click on the profile icon next to your name at the top-right of the screen.

    2. Click “Logout” to log out from the application.

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    \uD83D\uDCD8 Logistics

    User Role: Logistics Personnel
    User Permissions: Limited

    How to Log In
    1. Navigate to the the log in page.

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    2. Click “Log In”.

    3. Enter your valid IDIR credentials.

    4. Click Continue.

    Tip

    After successful login, you will be navigated to the Personnel screen.

    How to Read the Dashboard

    1. View the “Search Results” dashboard table.

    Logistics personnel do not have the permission to view pending approval (new)/inactive members. Hence, they will not see the “Show Inactive” toggle button like the coordinators do.

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    1. The dashboard table view shows only “Active” members with the following columns:

    Info

    Name, Region, Work Location, Availability, Willingness to Travel, Remote Only, Union Membership, and Ministry. By default, the availability column shows the member’s availability for today’s date.

    The Function/Experience column will become visible once a filter is applied. It is a single select filter since space is limited to show all the different combinations. However, you can view all of a member’s functions/experiences by clicking on their name which takes you to their profile page.

    1. Use the pagination at the bottom of the page to move between pages or jump to the last page or back to the first page.

    2. Use the bottom drop-down to change how many members are displayed on a single page. You can choose between 25, 50, and 100 rows to be displayed on a single page.

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    How to Use the Search & Filters Feature

    Search by Name

    1. At the top of the page, there is a search bar and additional filters to narrow your search results as desired.

    Info

    The search and filters generate auto results, which means you don’t have to press Enter or an extra click. As you type a name or apply a filter, the table will automatically change to reflect the search results.

    1. Type a member’s name in the “Search by Name” box to narrow down the search by name.

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    Filter by Region & Home Location

    1. Select single or multiple values from the “Region” and “Home Locations” filter drop-downs.

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    Info

    You can clear the selected search/filter options individually by clicking on the “x” next to them or clear all of them by clicking on “Clear All”. The table will reflect the changes automatically.

    Filter by Function & Experience Level

    1. Select a single “Function” value from the drop-down menu first, then, select a single “Experience” level. To filter by a different function/exp, choose another one.

    The Function/Experience column will now become visible after the Work Location column.

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    Filter by Availability Type

    By default, the availability column shows the member’s availability for today’s date.

    1. In order to apply the availability filter, you must first select one of the following options from the “Availability” drop-down: Available, Unavailable, or Deployed. Once an option is selected, then, the “Availability date range” date picker will become enabled and allow you to select a single date or a date range to see which members are available, unavailable or deployed for the selected date(s).

    Info

    For example, if the availability type is selected as “Available” and a date range of March 18 to 22 is chose, then, the results on the dashboard show a member as “Available” if he/she is available for the entire date range. If the member is partially available during that time period, then, we show the number of days available from the total selected days. In the screenshot below, we can see the fourth member HAMMES, Cydney is only available 2 of 5 selected days.

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    View an Active Member’s Profile

    1. Click on an active member’s name to open their profile page on a new tab.

    The logistics personnel will not see the status displayed next to a member’s name.

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    1. To the right of the member’s name and status, you can view when the member was last deployed, see their work location as well as their home location.

    Info

    Kassandra’s last deployed shows “60 days ago”.

    View Member Details

    1. Next is the “Member Details” section divided into three subcategories: General Information, Contact, and Organizational Information.

    2. Under the “General Information”, you can view the following information:

    Info

    Work Location, Region

    Remote Only

    Home Location, Region

    Willingness to Travel

    Date Joined

    Logistics personnel can not edit the member details section.

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    1. Under the “Contact” section, you can view the following information:

    Info

    Primary Number

    Secondary Number

    Work Phone

    Email Address

    1. Under the “Organizational Information” section, you can view/edit the following information:

    Info

    Supervisor First Name

    Supervisor Last Name

    Supervisor Email

    Ministry

    Union Membership

    Function & Experience Levels

    1. The next section after “Member Details” on the user’s profile is called “Function & Experience Levels”.

    Info

    If an experience level for a given function has not been provided, then, you will see a dash “-” under “Experience Level”.

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    1. If you wish to edit the experience levels for a given function, simply click on the “Edit” icon located on the far right of the “Function & Experience Levels” banner. This will open the edit pop-up.

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    1. You may choose from any of the five options listed under the “Experience” drop-down.

      1. Not indicated means the experience level is unknown or has not been provided.

      2. Interested means the member is interested to participate in the given function.

      3. Experienced means the member has relevant experience for the given function.

      4. Chief Experience means the member has taken on the role of chief and has relevant experience for the given function.

      5. Outside Experienced means the member has experience in the given function, but was not part of a PECC/PREOC.

    2. After making the desired changes, click “Update” to save then changes or “Cancel” to discard the changes.

    Member’s Schedule

    The third section on the user profile is the calendar view of a member’s schedule.

    View Schedule

    1. The default is a three month view from the current month. For example, if the current month is March 2024, then, the default view of a member’s schedule will be from March 2024 - May 2024.

    Jump to Today
    1. Clicking on “Jump to Today” brings the current month in view and places the text “Today” under today’s date.

    Info

    For example, today is March 18, 2024 and we can see the word “Today” being displayed on the March 18 cell in the calendar.

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    How to Change the Calendar Monthly View
    1. You may change the default three month’s view to other options such as: 1 month, 6 months or 12 month (full year) view. To do so, simply click on the arrow next to “3 Months” and select the desired monthly view from the drop-down menu.

    Info

    In our example, we have chosen to change the default 3 month view to 1 month.

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    1. If you would like to display a different month, simply click on the arrow next to the month on the left side.

    Info

    In our example, we had selected one month but the default view displayed the current month which is March. Now, we have changed the month to reflect July.

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    Add a New Event from the “Add Event” button

    1. Click on “Add Event” button on the top-right side of the scheduler. It will open a “New Event” pop-up window.

    2. On the left-hand side, you will see the following:

      1. Task No. / Resource Request No. : This field should be used for deployments only.

      2. Start Date: The start date of the event, e.g. the member is either available, unavailable or deployed from this start date. The start date can either be entered manually or picked from the calendar on the right-hand side.

      3. End Date: The end date of the event, e.g. the member is either available, unavailable or deployed from this start date. The end date can either be entered manually or picked from the calendar on the right-hand side.

      4. Choose one of the following options: Available, Unavailable, or Deployed

      5. Click “Save” to update the calendar.

      6. Click “Cancel” on the top right to discard the changes.

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    Add a New Event from an Empty Calendar Cell

    1. A calendar cell becomes clickable if you hover over it. Click on an empty cell on the calendar.

    2. It opens up the “New Event” pop-up.

    3. Fill in the desired fields.

    4. Click “Save.”

    Edit an Existing Event

    1. Click on a calendar cell with an existing event.

    2. The “Edit Event” pop-up window will open.

    3. On the left-hand side, you will see the following:

      1. Task No. / Resource Request No. : This field should be used for deployments only.

      2. Start Date: The start date of the event, e.g. the member is either available, unavailable or deployed from this start date. The start date can either be entered manually or picked from the calendar on the right-hand side.

      3. End Date: The end date of the event, e.g. the member is either available, unavailable or deployed from this start date. The end date can either be entered manually or picked from the calendar on the right-hand side.

      4. Choose one of the following options: Available, Unavailable, or Deployed

      5. Click “Save” to update the calendar.

      6. Click “Cancel” on the top right to discard the changes.

    Editing a single date or partial date range of an existing event will update the whole event.

    Info

    For example, the current functionality is if a member is deployed from March 8-19 as in the screenshot below, and we set March 8-9 as “Unavailable”, then March 8-9 will show as unavailable and March 10-19 will be displayed as empty cells.

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    Delete an Existing Event

    1. Click on an existing event cell on the calendar. The “Edit Event” pop-up will open.

    2. Click “Delete Event” next to the “Save” button at the bottom.

    Notes

    1. Logistics personnel can view and edit notes made by logistics only.

    Logistics personnel do not have access to coordinator notes.

    1. There is an edit icon next to notes.

    2. Click on the edit icon next to notes opens up the “Edit Notes” pop-up.

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    1. Type in the text box. Current limitation is 1000 characters.

    2. Click “Save” to save the changes.

    3. Click “Cancel” to discard the changes.

    Logout