BCWS | Coordinator User Manual - Updated
New for 2025
CORE Dashboard Feature Enhancements
Beginning January 2025, there will be several new enhancements to the CORE dashboard for Coordinators, Members and Supervisors including:
Coordinators
The ‘Personnel Page’ now includes the following additions:
Labels for identifying members who are Recommitted
A new column to indicate Supervisor Approval status
A “Pending Recommitment” tab with all non-recommitted members in one place
A Member Status Guide button that gathers definitions of various labels used throughout the dashboard
CORE Members
CORE members now have the ability to access the dashboard to the following:
Update their availability by themselves
Edit personal information on their profile
Supervisors
A dedicated portal for supervisors to access and use to approve or decline their employee(s)' request for joining the CORE program or recommitting to it. More on this can be found HERE.
Recommitment Process
The graphic below depicts the new recommitment process that leverages automation enabled by the CORE dashboard.
The high level process is as follows:
During recommitment time, CORE members will get an automated email to initiate the recommitment process.
Upon logging into the dashboard via a link included in this email, Members can confirm or decline recommitment. If they decline, their status will be set to "Inactive” within the CORE system.
Supervisors are also notified when the recommitment period starts and receive alerts about their employees' decisions. They are able to approve or decline recommitment requests by accessing the Supervisor Portal - they must providing reasons if declining.
Coordinators are informed at the start of recommitment and monitor progress via the dashboard, where they can view reasons for declined recommitments. They can also follow up with members who become inactive after missing the deadline.
Note: CORE Members who do not respond by the deadline are also marked as “inactive” and are notified of this change.