Page Comparison

General Notes

• There is a different engagement approach between the contracted operators and the HAs. Engagement Strategy

  • With the contracted operators' engagement, focus on the positives of the change itself , rather than the issues within the current tool. Realistically, operators won’t have much time ((i.e., eliminating duplicate reporting).

  • CGI should be mindful that realistically, operators will not have much dedicated time (no more than 2 hours per month) to engage with the new tool.

• Conceptual Diagram

  • Re-word language around input section; ensure data flow is more accurately represented.

Key Discussions

• The engagement strategy /and communication plan go hand-in-hand, as they inform one another, therefore they should be produced as one piece of work going forward.

  • Heather’s team will take the lead on the entire transition/pivot to new tool. This includes building the engagement plan but will require support from CGI on the technical side.

  • No need to continue work on securing an OCM resource to help with change management piece.

ID

Action Item/ Description

Owner

Creation Date

2022

Due Date

2022

Status/Next Steps

Notes

1

•  Engagement/Communication Strategy Produce an engagement strategy for the contracted operators' sector.

Heather Cook & team, CGI

Jul 19

TBD

Heather’s team will take the lead on creating the strategy.

CGI to provide:

(1) ✅  a clear, detailed understanding of what level of communication is required from the operators; and

(2) later on, more info regarding benefits piece / technical side will likely be required.

(3) CGI to schedule meeting with Heather/Bonnie/Jay to hash this out. (1)

2

•  Killian Faussart (Unlicensed) schedule Agile meeting with Heather/Bonnie/Jay

CGI

Jul 26

Jul 27

3

•  Killian Faussart (Unlicensed) to send Kerri the revised MVP to Kerri for final review

Killian Faussart (Unlicensed) CGI

Jul 26

Jul 26

✅ Jul Jul 26 CGI sent to LTC Team.

34

•  Kerri to review final MVP and provide official sign-off

Kerri Harrison

Jul 26

Jul 29

45

•  Present final MVP with HAs in LTC WG

Kerri Harrison

Jul 27

Jul 27

Will be Completed meeting 27/07

56

•  Miranda Stewart Re-write the 19/07 Meeting Minutes.

Miranda Stewart CGI

Jul 26

Jul 27Be mindful that these MM are FOIable, therefore that context needs to be considered and the

✅ Jul 27 CGI sent internally for review.

The language should be modified.

6

7

•  Samuel Ramos (Unlicensed) Produce a refresh of timelines/budget

Samuel Ramos (Unlicensed) CGI

Jul 26

TBD

Start grouping deadlines/milestones so that the August 31 deadline can be met.

Ensure a certain level of detail is provided and have the deadlines clearly defined and laid out.

Implementation piece should be ~ December/January timeframe.

8

•  Miranda Stewart / Wagner Montes Modify the Conceptual diagram

CGI

Jul 26

Jul 27

 Jul 26 Sent internally for review.

Modify diagram to ensure the data flow is more accurately represented.

Future State

79

•  Roll-out Plan

Ask the health authorities Discuss with HAs regarding when they can should be expected to start inputting their quarterlies.

Jul 19

Oct

Open

LTC’s preference is for FY22/23. Ideally, it would be good to have the budget first inputted, and then input the quarterly submission.