Jul 26 - CHEFS/LTC Weekly Meeting

General Notes

• There is a different engagement approach between the contracted operators and the HAs.

  • With the contracted operators' engagement, focus on the positives of the change itself, rather than the issues within the current tool.

  • Realistically, operators won’t have much time (more than 2 hours per month) to engage with the new tool.

Key Discussions

• The engagement strategy/communication plan go hand-in-hand, as they inform one another, therefore they should be produced as one piece of work going forward.

  • Heather’s team will take the lead on the entire transition/pivot to new tool. This includes building the engagement plan but will require support from CGI on the technical side.

  • No need to continue work on securing an OCM resource to help with change management piece.

ID

Action Item/ Description

Owner

Creation Date

2022

Due Date

2022

Status/Next Steps

Notes

1

Engagement/Communication Strategy Produce an engagement strategy for the contracted operators' sector.

Heather Cook & team, CGI

Jul 19

TBD

Heather’s team will take the lead on creating the strategy.

CGI to provide (1) ✅  a clear, detailed understanding of what level of communication is required from the operators; and (2) later on, benefits piece / technical side will likely be required.

(3) CGI to schedule meeting with Heather/Bonnie/Jay to hash this out.

(1)

2

CGI to send Kerri the revised MVP to Kerri for final review

Killian Faussart (Unlicensed)

Jul 26

Jul 26

✅ Jul 26 CGI sent to LTC Team.

3

Kerri to review final MVP and provide official sign-off

Kerri Harrison

Jul 26

Jul 29

4

Present final MVP with HAs in LTC WG

Kerri Harrison

Jul 27

Jul 27

5

Re-write the 19/07 Meeting Minutes.

Miranda Stewart

Jul 26

Jul 27

Be mindful that these MM are FOIable, therefore that context needs to be considered and the language should be modified.

6

Produce a refresh of timelines/budget

Samuel Ramos (Unlicensed)

Jul 26

TBD

Start grouping deadlines/milestones so that the August 31 deadline can be met.

Ensure a certain level of detail is provided and have the deadlines clearly defined and laid out.

Implementation piece should be ~ December/January.

Future State

7

Roll-out Plan

Ask the health authorities when they can be expected to start inputting their quarterlies.

Jul 19

Oct

Open

LTC’s preference is for FY22/23. Ideally, it would be good to have the budget first inputted, and then input the quarterly submission.