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Mural: https://app.mural.co/t/cgihumancentereddesignnew6772/m/commoncomponentsprogram4547cgihumancentereddesignnew6772/16582500829361686678576980/42ee12297a1ac91662aa2fbb9f4362253b6cb087409293123ffa32abd6abc553ddfe831e5e1efd67?sender=u133c82ebde0f70d1fc797476
A service blueprint of the current-state operations model to help us define and transition into a future model. This diagram visualizes the relationships between different service components — people, props (physical or digital evidence), and processes — that are directly tied to touchpoints in a specific customer/user journey.
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