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\uD83D\uDDD3 Date

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This page houses all the meetings concerning the user-centered design meetings (approach, etc.).

Team Members

Roles

UCD Responsibilities

Killian Faussart (Unlicensed)

Product Owner (PO)

Miranda Stewart

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Business Analyst (

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Keyvan Torkanpoory

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Samuel Ramos

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Linda Shaw

\uD83E\uDD45 Goals

\uD83D\uDDE3 Discussion topics

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Item

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Notes

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Content

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  • First session is an alignment

  • Introduction of the team. User centric approach, capture of requirements. (gov core policy manual was updated including the common components)

  • Confirm with Executive Director her vision and who will help us through the process

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For next session

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  • We want to understand the overall Process flow and user Journey

  • What are their goals, blockers, frustrations? 

  • Try and get contact details from end users: HAs and LTC operators

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Main takeaway

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  • Map of the overall process flow with the different actors

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Then

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  • what should we do in terms of design decisions?

✅ Action items

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Service Designer

  • provide guidance on user-centric approach

Emir Hanic (Deactivated)

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UX Designer

  • provide guidance on user-centric approach