Title: Service Design @ the Digital Academy  
Owner: Tess Good
Creator: Tess Good Jan 02, 2024
Last Changed by: Tess Good May 06, 2024
Tiny Link: (useful for email) https://bcdevex.atlassian.net/wiki/x/BYCmTQ
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May 06, 2024 22:44 Tess Good View Changes
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Apr 30, 2024 18:56 Tess Good View Changes
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Apr 30, 2024 18:48 Tess Good  
Outgoing Links
External Links (57)
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    https://bcdevex.atlassian.net/wiki/spaces/DTAC/pages/130275…
    https://www.nngroup.com/articles/service-blueprints-definit…
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    https://good.services/agile-service-design
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    https://www.muledesign.com/blog/on-surveys
    https://digital.gov.bc.ca/policies-standards/dcop/design/
    https://medium.com/inclusive-software/archetypes-dont-have-…
    https://blog.optimalworkshop.com/learn-about-information-ar…
    https://bcdevex.atlassian.net/wiki/spaces/DTAC/pages/130275…
    https://app.mural.co/t/exchangelab1656/m/exchangelab1656/16…
    https://good.services/15-principles-of-good-service-design
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    https://www.youtube.com/watch?v=PKxt1YKvT9w&list=PLJOFJ3Ok_…
    https://www.service-design-network.org/community-knowledge/…
    https://servicedesigntools.org/tools
    https://michaelbirchall.com/what-is-service-design/
    https://designsprintkit.withgoogle.com/methodology/overview
    https://www.nngroup.com/articles/ux-vs-service-design/
    https://www.thisisservicedesigndoing.com/methods
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    https://www.youtube.com/watch?v=KDEbL33K-B0&list=PLJOFJ3Ok_…
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    https://digital.gov.bc.ca/policies-standards/dcop/build/
    https://www.nngroup.com/articles/ux-strategy/
    https://www.youtube.com/watch?v=jTageuhPfAM
    https://www.theserviceorg.com/principles
    https://sarah-drummond.com/full-stack-service-design/
    https://jpattonassociates.com/dual-track-development/
    https://rosenfeldmedia.com/books/service-design/
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    https://uxdesign.cc/heres-why-you-should-stop-using-persona…
    https://www.youtube.com/watch?v=SoV1IDlpAts
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