DA Mural Boards

To be tested:

• how might we build trust and accountability into this process?

  • rather than one person managing this admin, how can we each take ownership of our file management?

  • and ‘chunk’ it into regular work so it isn’t an awful end of year task (agility)

  • even better, how might we reframe this from ‘admin’ to design? Could this be an opportunity to flex our content strategy and content governance chops (UX skills) as we evaluate and maintain the content underpinning our DA service & products

• how could we use the tools and methods available to us?

  • e.g. a calendar reminder every 8 weeks to do a file & Mural cleanup, perhaps there is a ‘small’ ticket every 4th sprint (8 weeks) to create the time and space for us to do this work - allowing us to collaborate when needed

  • try this, bring experiences to retrospective, iterate

• how might we build this into onboarding and offboarding flows?

  • when folks join, the expectation is clear, and there are supports (e.g. clear guidance, reminders and tickets in sprints) in place

  • should folks move on, files are managed before they go, and there are supports/time in place to do so - no orphaned or mystery content for someone else to try to clean up later