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  1. Objective: Improve stability and Performance - Meaning: Users see fewer errors and the service gets faster in all the core features.

    1. Strategy: Track and report on bug resolution metrics - Meaning: reducing the time a bug exists will increase the amount of time users experience a bug free service.

      1. Metric: Average time to resolution

      2. Metric: Number of bugs outstanding

    2. Strategy: Track and report on efforts to maintain and improve application uptime - Meaning: The app is always running and not being taken down for any reason, intentional or accidental.

      1. Metric: running more than 99.95% of the time. This is achieved by having less than 22 minutes of downtime.

    3. Strategy: Track and report on the efforts to run automated tests that validate that the system is functioning in an acceptable manner - Meaning: Before any new changes are made to the application, all the previously built features are tested to make sure they didn’t break.

      1. Metric: Improve the test coverage by 5%. from 64% to 69%

      2. Metric: Ensure that all test are passing before deploying a new release

      3. Metric: Improve the maintainability score from a C to a B

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