FY2024 Q4

DO Q4 OKR Alignment:

• DO Q4 OKR 6: INCREASE UPTAKE BY 20%

1. RECURRING Objective: Sustainably & continuously improve the self-service product experience for CHEFS Form Designers

   1. LOOSE ENDS Strategy: Complete transition of product documentation from current wiki to DevEx BackStage platform.

      1. Q4 Key Result: De-commission CHEFS GitHub Wiki documentation by Feb 29 2024

         1. Loose ends:

            1. IN PROGRESS Short cut from the App (Help) still goes to the github wiki.

            2. github wiki pages are still there, but need to turn off the wiki setting or replace with a single landing page that points to the techdocs.

   2. LOOSE ENDS Strategy: Develop a Conversational Form Design/Forms Wizard (aka Forms-GPT) experience

      1. Q4 Key Result: 5 pilot users will create and publish forms using new wizard by March 30 2024

         1. Loose ends:

            1. IN PROGRESS get 5 users to do the scenario and get feedback

   3. Strategy: Continuous product improvement via Agile rituals, including NEXUS processes and bi-weekly sprint plans & reviews

      1. Q4 Key Result: Develop a pilot-ready MVP of the following enhancements:

         1. COMPLETED POC of Addition of authentication support for digital credential

         2. COMPLETED Enablement of SSO between CHEFS and applications within Standard Keycloak realm

      2. COMPLETED Q4 Key Result: Achieve QoQ form publication growth of 10% (Average Number of Forms Published Monthly over the past year from 60 to 66)

2. RECURRING Objective: Sustainably & continuously improve the form submission product experience for CHEFS Form Submitters

   1. Strategy: Continuous product improvement via Agile rituals, including NEXUS processes and bi-weekly sprint plans & reviews

      1. COMPLETED Q4 Key Result: Achieve QoQ new user growth of 10%

3. DONE ONCE Objective: Sustainably & continuously increase the reliability of CHEFS for all users

   1. Strategy: Implement Automated Test Suite

      1. COMPLETED Q4 Key Result: Automated Testing Implemented for 20% (from x to y) of codebase

   2. Strategy: Reduce frequency and duration of client-impacting CHEFS incidents

      1. COMPLETED Q4 Key Result: Establish baseline of time-to-resolution duration per incident

         1. baseline was 77 days for patching vulnerabilities

   3. Strategy: Enhance CHEFS Development API

      1. COMPLETED Q4 Key Result: Documented plan for improved API security & scalability

   4. Strategy: Enhanced Resilience of Critical CHEFS systems

      1. IN PROGRESS Q4 Key Result: Complete a review of CHEFS DR Strategy & DR Best Practices

         1. Did a proposed archictecture.