• Calendar requests for Jordan

• Asset requests & issues

  • laptops  

  • phones  

  • headsets

  • other equipment

• System access 

  • IDIR issues

  • LAN and Teams access 

  • My Service Centre (MySC) requests

  • Time and Leave (TOL) schedule and access requests

• Onboarding and offboarding 

• Telework agreements

• Distribution list and org chart updates 

• Building access 

• Lab tours 

• Lab space bookings

• Exchange Lab mailbox

08 Jan 2025

Happy 2025 everyone, 

I hope folks had a nice break and/or some quieter work time to over the holiday period. I’m writing with a staffing update and congratulations. Prior to the holiday break Steve Chapman was successful on a two-year TA in an Executive Director role with Social Development and Poverty Reduction. Steve will be working in their information management division as lead for Procurement and Negotiations. It’s a great opportunity to advance procurement and vendor relationship for a vital sector in alignment with our Digital Plan and Digital Code of Practice. 

While losing Steve will be a big loss for DTC and DO, I am always happy to see our team grow and stretch their wings to new challenges and adventures. I am thankful for Steve’s contributions to our leadership team, the team’s he supported, and to DTC at large. He brought the marketplace to another level of customer use, helped advance our strategic planning and branch rigor, and cared for all members of his team along the way.  

 Steve’s last day will be this Friday, January 10^th. Please join me in congratulating Steve!

 At our branch meeting next week I’ll follow up on next steps for backfilling the role.

14 Jan 2025

DTC Monthly Branch Meeting

• Image Added Join

16 Jan 2025

DO All Staff

• Image Added Join

Links

• Meeting Calendar

• Meeting Notes & Agenda

Changes

• Gary Wong &

• team reporting to Steve Chapman

New

• SDD → Brad Payne

Promotions

• Gary Wong → Senior Product Manager

• Teresa Lee → Service Design Lead

Goings

• Steve Chapman → SDPR

Branch organization chart

Image Added

Updated: Jan 2025. Org charts are updated every Quarter.

Digital Talent Career
Supervisor: Justine
Humans:

Digital Talent Development
Supervisor: Derek
Humans:

Digital Talent Recruitment
Supervisor: Gary
Humans:

Digital Marketplace
Supervisor: Hugo
Humans:

DTC OKRs

Digital Talent and Capacity helps the BC Public Services (BCPS) build and grow teams with the skill and ability to deliver digital, human-centred products and services for the peoples of BC.

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🏘️ DO Digital Office OKRs

• OKRs FY 2024-25

• North Star & and Roadmap

• 2024 Impact Report

💓 DO Digital Office Pulse checks

The Digital Office (DO) sends Pulse checks occur at the divisional level to staff every quarter to see how much we have supported each other in work-life balance, creating space for autonomy, delivering value and building respectful teams. better understand how staff are in doing with:

• Work and life balance

• Creating space for autonomy

• Delivering product and service value

• Building respectful teams

Based on the scores and feedback, the Digital Head Office creates strategies to facilitate a better workplace.

• DO Pulse Check Tracker

• 24/25 Q2 Results:

  View file
  name DTC Q2 Pulse Check (1).pptx

💯 Previous Pulse Check Results

• 24/25 Q1 Results

• 23/24 Q4 Results

• 23/24 Q3 Results

OCIO MyService Centre

Learn more about what requests you can self-serve on vs. what you need an Authorized User (i.e. admin) to perform.

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AskMyHR for employees

Employees can send a service request in AskMyHR for issues related to retirement, maternity/parental leave, or other life events.

Supervisors can send a service request on AskMyHR Service for advice or on behalf of staff who cannot send one themselves.

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Compass

Overseen by PSA, with information relevant to all employees, like employee discounts, workplace health.

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CITZ IMB Desk & SaaS tools

The CITZ IMB Help Desk is our IT support team. Get help with CITZ-administered Software as a Service (SaaS) tools such as Jira, Sharepoint, Miro, Figma and more.

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The SharePoint (SP) homepage shows all the site you have access to.

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DTC’s private SharePoint site.

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DO’s private SharePoint site.

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Branch & ministry

• Digital Office

• Exchange Lab

Teams

• BC Digital Academy :EXT

• Request to join a Teams Channel by contacting your Admin.

Other

• Digital Government :EXT

• Digital Delivery Network (Open)

Branch & ministry

• BC Gov

• Digital Office

Teams

• Digital Marketplace

• Digital Talent

Other

• BC Design System

• Request a Figma License for an individual or team by contacting your Admin.

• Licenses are limited, and teams are still advised to consider alternative whiteboards tools already procured and available based upon their needs.

• Requests for Miro licenses will be evaluated on terms of use, suitability and business need with preference given to those in facilitator roles requiring the advanced online whiteboard collaboration functionality Miro offers.

• Request a Miro License for an individual or team by contacting your Admin.

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Financial Coding for DTC

• Client#: 112

• Responsibility Center: 32116*

• Service Line: 34805

• Project: 3200000**

• Paylist: 112-0074*

• TCA: 152875

* Unique to DTC
** DELP has a different project number for each of its course intakes ( i.e. 3200412 for EY PO#C24CIO45185)

Submitting an Invoice

• Please send all invoices to our shared mailbox: exlab.invoicing@gov.bc.ca – this will ensure your Admin can get to it asap.

• Please ensure to QR the invoice with the following wording in your email - invoices cannot be processed without this.

I approve as QR the attached [INV#], $_______ for services rendered in [MMM] 2024.

More info

To know more about Procurement, Fiscal Year End, Information Bulletins, and Who to Contact in Finance, visit Finance Tips & Tools

Submission Guidelines

Want to know how to submit travel requests?

Submit iExpenses for travel here.

Travel Policy & Guidelines

• Find your/contractor travel group

• Understand travel per diems and claimable expenses

CPPM Policy Chapter 10: Travel →

📃 ContractorsFor contractors

Contractors must not use Oracle iExpenses. Reimbursement for meals and incidentals must not exceed the Group II per diem rates. Refer to section 10.4.1, this chapter, for the definition of Group II.

• Procedure Requirements - C.10

• View file
  name 021_Appendix_1_-_Group_2_Rates_-_Travel_Expenses_for_Contractors (1).pdf

Downloadable travel forms

Image Added Travel Authorization

Image Added Travel and Other Expenses for Group 1 Employees Apr 8, 2024 

Image Added Travel and Other Expenses for Group 2 Employees Apr 8, 2024 

Image Added Travel Expense Claim for Non-BC Government Employees Oct 6, 2021 

Oracle iExpenses

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CITZ Forms and Manuals

For travel and non-travel related forms.

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Onboarding
Please let your Admin know when a new employee requires Onboarding.

• Learn about employee onboarding

• Supervisor Onboarding Checklist

• DO New Hire Onboarding Dashboard

• My Time and Pay

Offboarding
Please ensure that you give your admin notice for any lateral transfers between branches, ministries, any position Transfer Outs or employees exiting government.

• Image Added Supervisor Offboarding Checklist & Guide

Time and Leave Workcentre

Time and Leave (TLAM) is a PeopleSoft tool in Employee Self Service and Manager Self Service for entering and approving an employee’s timesheet, hours worked, and leave. Entries made and approved in Time and Leave automatically flow through to Payroll for processing after the end of each pay period. For Support on how to use TLAM, see here.

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Employee Self Service

Personal leave balances can be viewed within the ESS portal.

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Telework Agreements

For more info on process, please contact your Admin for instructions.

• Guide to submitting a BC Public Service digital telework agreement

• Telework Agreement Digital Submission

British Columbia General Employees' Union (BCGEU)
4911 Canada Way
Burnaby BC  V5G 3W3

• BCGEU website

• Phone: 604-291-9611

• Toll-free: 1-800-663-1674

• Fax: 604-291-6030

• Image Added BCGEU 19th Main Agreement (2MB)

BC Excluded Employees' Association (BCEEA)
303 – 852 Fort St.
Victoria BC  V8W 1H8 

• BCEEA website

• Desk: 250-590-9800

• Mobile: 250-686-3068

• Fax: 250-590-1700

• Email: bceea@bceea.bc.ca

• Terms and conditions for excluded employees

More information

• Unions and professional employee associations

• Collective agreements

HR Info for all employees

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Leave & time-off

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Health & safety

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Pay & benefits

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Learning resources

• Digital Workplace training

• PSA Learning Hub

Recommendations

• Mandatory courses

• Indigenous Learning

Funding

• Training and Development Form:

  View file
  name DTC TD Template.pdf

• Pacific Leaders Scholarship

• Stronger BC Future Skills Grant

CITZ jobs

CITZ Jobs is a central location for all ministry-restricted competitions.

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BC Government job postings

The centralized location for BC Government open competitions. Positions may be in direct government or the broader public service.

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Corporate Social Responsibility

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Communities of Practice and Employee Resource Groups

The Communities of Practice (CoP) bring together direct government and broader public service staff interested in specific topics, like data.

The Employee Resource Groups (ERG) serve as safer spaces for marginalized staff interested in connecting.

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Performance Development

Performance Development helps employees achieve their goals, demonstrate corporate values, and pursue career and personal development.

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Interview guide

There are interpretative guides for behavioural competencies available that help you understand how to score the highest marks when answering competency questions. There are separate interview guides for Indigenous Relations Behavioural Competencies here.

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Behavioural Competencies

Behavioural competencies describe the behaviours, attributes, traits and motives that you demonstrate when doing a job—they enable you to do your job well. We also measure competencies on Indigenous Relations and Strategic Leadership.

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