DTC Info Hub
CONTINUOUSLY IMPROVING
Welcome to the Digital Talent and Capacity’s (DTC) Information Hub!
Although our teams work remotely, we recognize that we live and work across the traditional and unceded lands of many Indigenous nations and communities, most as uninvited guests and settlers.
There has always been a rich diversity of Indigenous peoples, knowledge, cultures, languages, practices across these lands, to which Indigenous nations have been stewards of since time immemorial, and whose presence, care and advocacy continues on today in the face of relentless systemic racism. We respectfully hope to continue to learn more about these Indigenous lands, confront our biases, challenge systemic barriers, and do our best to honor Indigenous peoples, in our branch meetings, personal learnings, and our work together.
We invite you to read our branch’s organization chart to see which Indigenous territories our employees are situated on.
Below we also have executive updates, links for everyday tasks, and service information like Software-as-a-Service (SaaS), finance, travel, Human Resources (HR) support, career development and learning. Thank you for visiting!
Please feel free to share anonymized feedback through Microsoft Forms.
Table of Contents
Branch admin support
Reach out to Chithra for:
If Chithra is Out of Office (OoO), reach out to Aakanksha or the covering admin for urgent matters. | Reach out to Jenna for:
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Branch information and important events
Executive updates |
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Jan 30, 2025 Update - Jan 30 2025Hi everyone, In follow-up to the update below, I’m writing with an update regarding the Sr. Director, Digital Talent Resourcing position that was vacated by Steve Chapman. I’m happy to share that Hugo Croft-Levesque has accepted a 7-month temporary assignment to continue supporting the marketplace team, digital talent recruitment, and the digital talent product (Job Store) team. Hugo was offered this position as he recently competed and was first on the eligibility list for the Band 4 Director, Cloud Services competition. We’re still looking at options for backfilling the Band 3 Senior Project Manager role for the Digital Marketplace. In the interim, folks who reported to Hugo—Jason, Ian, and Inderdeep—will continue to report to Hugo along with Gary, Tasha, and Hilary. We have some exciting work ahead to look at the marketplace and talent resourcing function and how best to support our mandate around strengthening connected services. I appreciate having Hugo’s business perspective as we approach this work with our clients, vendors, and public service partners. Thank you to Hugo for providing some interim coverage after Steve’s departure, and thank you to everyone for your patience as I know there was some uncertainty about the next steps. If you have any questions or concerns, please let me know. |
Upcoming events | |
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Feb 13, 2025 Digital Demo: DTC Info Hub Online | Feb 20, 2025 OCIO All Staff Online |
Feb 25, 2025 to Feb 28, 2025 Digital Office In-Person All Staff & Team Week In Person | Links |
Team updates | |
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Changes
| New
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Promotions
| Goings
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Teams | |
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Branch organization chart
Updated: Jan 2025. Org charts are updated every Quarter. Inform your Admin if changes are needed. | |
Digital Leadership Programs
👥 Derek Masselink (Lead), Mackenzie Kitchen, Maia Du Toit | Digital Marketplace
👥 Hugo Croft-Levesque (Lead), Ian Fonberg, Inderdeep Singh, Jason Taylor |
Digital Talent Products
👥 Gary Wong (Lead), Alex Struk, George D’Cruz, Kaegan Mandryk, Shivangani Murti, Sid McLaughlin, Teresa Lee, Tsitsi Chigumba (Scrum Master from Digital Head Office) | Digital Talent Recruitment
👥 Hilary Walton, Tasha Jose |
Digital Talent Development
👥 Justine Houchin (Lead), Dana Hudson, Jamie Billingham, Kim Zinke, Kimberley Dunn, Rosa Montgomery, Eromose Ohiosimuan (Scrum Master from Digital Head Office) | As Org charts update every quarter, team information will be updated as frequently as possible. If you are aware of any changes not reflected here, please contact your admin. |
Objectives and Key Results (OKR) and Ecosystem data
Objectives and Key Results (OKR) | |
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About our branchDigital Talent and Capacity (DTC) is 1 of 4 branches of the Digital Office (DO). It helps the BC Public Services (BCPS) build and grow teams with the skill and ability to deliver digital, human-centred products and services for BC residents. Learn more about our branch’s OKRs and how we align to divisional OKRs. | About our divisionThe Digital Office (DO) is focused on creating a modern, digital government that’s trusted to respond to change and meet public expectations for excellent service delivery. |
Divisional Pulse checksThe Digital Office (DO) sends Pulse checks to staff every quarter to better understand how staff are in doing with:
Based on the scores and feedback, the Digital Head Office creates strategies to facilitate a better workplace. | Pulse Check resultsPrevious Divisional Pulse Check results |
Key Reports, Frameworks and Principles | |
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Reconciliation, Equity, Accessibility, Diversity, and Inclusion (READI)READI stands for Reconciliation, Equity, Accessibility, Diversity, and Inclusion. It includes the objectives of anti-racism under ‘Equity’. Taken from our ministry’s Workforce Plan and Corporate Plan, READI Foundations create an equity, diversity, and inclusion action plan for CITZ. | Anti-Racism Data Act (AARDA)The Anti-Racism Data Act became law on June 2, 2022. It allows us to safely collect and use information to address systemic racism which helps to identify gaps in our programs, and deliver stronger public services for everyone in B.C. Read its Annual Releases here. |
Pay Transparency ActThe Pay Transparency Act became law on May 11, 2023. Read its annual report that sets out the pay gap among genders in our province, describes trends and reports of non-compliance with the Act. | Digital Code of Practice (DCOP)The Digital Code of Practice (DCOP) contains 10 principles that provide practical guidance on using technology and digital services to transform government operations and deliver improved services to BC residents. |
Software-as-a-Service (SaaS) and service support
OCIO My Service Centre provides core IT Services, usually via Authorized Users or Admin, that include:
Learn about self-serve requests vs. what you need an admin to perform. | Employees can Ask a Question via the AskMyHR portal for issues related to retirement, maternity/parental leave, or other life events. Supervisors can also contact the BC Public Service Agency for advice on behalf of staff. If you are unsure which category to select, review the service category information for Ask MyHR. |
Compass, managed by PSA, has information relevant to all employees, like employee discounts, workplace health and more. | The CITZ IMB Help Desk is our IT support team. Get specialized help with CITZ-administered Software as a Service (SaaS) tools such as Jira, Sharepoint, Miro, Figma and more. |
Sharepoint Sites |
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The SharePoint homepage, Your Digital Workplace, shows all the sites you have access to. |
MS Teams Channels | ||
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Branch & ministry | Teams
| Other |
Figma Links | ||
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Branch & ministry | Teams | Other
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Miro | |
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ResourcesMiro WorkspacesRelevant pages | License requests
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DO comms templates |
Finance
Financial Coding for DTC
* Unique to DTC | Submitting an Invoice For Processing
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Business Expense Approvals (BEA)
| Forms, policy and guidelinesExplore Forms & Manuals and Ministry Financial Policy and Procedures on the CITZ Hub across a range of Finance-related topics. Visit Finance Tips & Tools on the Citizens' Services (CITZ) Hub for updated information and specific resources on: |
Travel
Forms and apps | |
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Downloadable travel forms
For more travel and non-travel related forms, visit Forms on the CITZ Hub. | Oracle iExpenses is a web-based system for processing expense reports. Employees submit corporate travel or training expenses for reimbursements from Corporate Accounting Services (CAS). If you have never used iExpenses before, check in with your admin and fill out an Oracle Access Request form. |
Resources & guidelines | |
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How to submit travel requests
| Travel policy & guidelinesLearn about travel in our core policy.
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Travel for contractorsContractors cannot use Oracle iExpenses. Reimbursement for meals and incidentals must be invoiced and not exceed per diem rates. Contractors in Travel Group 2 with special | Travel for special purposesCheck out resources for: |
Human Resources (HR) support
Unions and associations | |
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British Columbia General Employees' Union (BCGEU)4911 Canada Way
| BC Excluded Employees' Association (BCEEA)303 – 852 Fort St.
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Read more |
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Guides for supervisors | |
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OnboardingPlease let your admin know when a new employee requires onboarding, transferring in, or is new to government. | OffboardingPlease make sure you give your admin notice for any lateral transfers between branches, ministries, any position transferring out or employees exiting government. |
Behavioural Competencies for People Leaders
| Read moreIf you are looking for general information, visit MyHR website for HR resources for Employees and Support for People Leaders. |
Forms and apps | |
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PeopleSoft / My Time and Pay is the main platform where employees go to:
| Telework agreementsFor more info on process, please contact your Admin for instructions. |
Resources & guidelines | |
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Important resources for employees | Leave & time-offLearn about the different types of different types of leave offered by the BC Public Service, and how to apply for and manage a leave. |
Health & safetyLearn how to create and maintain a safe and healthy work environment and explore resources to support your overall health and well-being. | Pay & benefitsFind information about salary and wages, employee benefits, how to change your personal information and more. |
Career growth and continuous learning
Learning | ||
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Learning Hubs
| Recommendations from the PSA LearningHUB:
Digital Workplace Training highlights: | Financial aid & application forms |
Opportunities | |
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CITZ JobsA central location for all ministry-restricted competitions, available on the CITZ Hub. | Current BC Government job postingsThe centralized location for BC Government open competitions. Positions may be in direct government or the broader public service. |
Volunteering | |
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Corporate Social Responsibility with the BCPSFind several local, domestic, and international opportunities and organizations that give back to communities, employees and the environment. | Communities of practice and employee resource groups on CompassThe Communities of Practice (CoP) bring together direct government and broader public service staff interested in specific topics, like data. The Employee Resource Groups (ERG) serve as safer spaces for marginalized staff interested in connecting. |
Resources & Guidelines | |
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Performance Development PlatformPerformance Development helps employees achieve their goals, demonstrate corporate values, and pursue career and personal development. | Behavioural Competencies in the BCPSDescribes the behaviours, attributes, traits and motives that you demonstrate when doing a job - they enable you to do your job well. We also measure competencies on Indigenous Relations and Strategic Leadership. |
Additional Supports provided by the BCPSCheck out the CoPs and ERGs you are a part of, for tailored mentorship opportunities as well. | There are interpretive guides for behavioural interviews available on Compass that help you understand how to score the highest marks when answering competency questions. There are separate interview guides for Indigenous Relations Behavioural Competencies. |
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