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Info

Status
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titleCONTINUOUSLY IMPROVING
Welcome to the Digital Talent and Capacity’s (DTC) Information Hub!

Below we have executive updates, links for everyday tasks, and service information like Software-as-a-Service (SaaS), finance, travel, Human Resources (HR) support, career development and learning.

Please feel free to share anonymized feedback through Microsoft Forms.

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👥 Teams

Branch organization chart

View file
nameDTC Org Chart - Dec 2024.pptx
Updated: Jan 2025. Org charts are updated every Quarter.

Digital Leadership Programs

Description

👥 Derek Masselink (Lead), Mackenzie Kitchen, Maia Du Toit

Digital Talent Products

The team develops innovative applications to support the recruitment of digital talent into the BC Public Service.

Currently, they are collaborating with the Public Service Agency (PSA) to modernize the Job Store.

👥 Gary Wong (Lead), Alex Struk, George D’Cruz, Kaegan Mandryk, Shivangani Murti, Sid McLaughlin, Teresa Lee, Tsitsi Chigumba (Scrum Master from Digital Head Office)

Digital Talent Resourcing

The team specializes in designing and implementing strategies to attract and recruit top digital talent for the BC Public Service.

Currently, they are developing the Digital Marketplace to connect with external vendors and contractors, while also supporting other ministries in their efforts to recruit digital talent.

👥 Hugo Croft-Levesque (Lead), Hilary Watson, Ian Fonberg, Inderdeep Singh, Jason Taylor, Tasha Jose

Digital Talent Strategy

Description

👥 Justine Houchin (Lead), Dana Hudson, Jamie Billingham, Kim Zinke, Kimberley Dunn, Rosa Montgomery, Eromose Ohiosimuan (Scrum Master from Digital Head Office)

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📊 Objectives and Key Results (OKR) and Ecosystem data

About

Our Branch

our branch

Digital Talent and Capacity (DTC) is one of 1of 4 branches of the Digital Office (DO). It helps the BC Public Services (BCPS) build and grow teams with the skill and ability to deliver digital, human-centred products and services for the peoples of BC residents. Learn more about our branch’s OKRs and how we align to divisional OKRs.

About

Our Division

our division

The Digital Office (DO) is focused on creating a modern, digital government that’s trusted to respond to change and meet public expectations for excellent service delivery. 

Divisional Pulse

Checks

checks

The Digital Office (DO) sends Pulse checks to staff every quarter to better understand how staff are in doing with:

  • Work and life balance

  • Creating space for autonomy

  • Delivering product and service value

  • Building respectful teams

Based on the scores and feedback, the Digital Head Office creates strategies to facilitate a better workplace.

Pulse Check

Results

results

Explore the

DO

Digital Office's

Current

current Pulse Check Tracker

  • View file
    nameDTC Q2 Fiscal Year 2024-2025.pptx

Previous Divisional Pulse Check

Results

results

Reconciliation, Equity, Accessibility, Diversity, and Inclusion (READI)

READI stands for Reconciliation, Equity, Accessibility, Diversity, and Inclusion, and it also . It includes the objectives of anti-racism under ‘Equity’. Derived Taken from our ministry’s Workforce Plan and Corporate Plan, READI Foundations create an equity, diversity, and inclusion action plan for CITZ.

Anti-Racism Data Act (AARDA)

The Anti-Racism Data Act became law on June 2, 2022. It allows us to safely collect and use information to address systemic racism which helps to identify gaps in our programs, and deliver stronger public services for everyone in B.C. Read its Annual Releases here.

Pay Transparency Act

The Pay Transparency Act became law on May 11, 2023 and one . One of it’s its requirements is an annual report that sets out the pay gap among genders in our province, describes trends and reports of non-compliance with the Act.

Digital Code of Practice (DCOP)

The Digital Code of Practice (DCOP) contains 10 principles that provide practical guidance on using technology and digital services to transform government operations and deliver improved services to people in B.CBC residents.

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💻 Software-as-a-Service (SaaS) and service support

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OCIO My Service Centre provides Core core IT Services, usually via Authorized Users or Admin, that include:

  • IDIR Accounts & Access

  • Workstations & Devices

  • Data Networks

  • Hosting

  • Phones

  • Security

Learn about what requests you can self-serve on requests vs. what you need an Admin admin to perform.

Employees can Ask a Question via the AskMyHR portal for issues related to retirement, maternity/parental leave, or other life events.

Supervisors can also contact the BC Public Service Agency for advice on behalf of staff.

If you are unsure which category to select, review the service category information for Ask MyHR. 

Compassis overseen , managed by PSA, with has information relevant to all employees, like employee discounts, workplace health and more.

The CITZ IMB Help Desk is our IT support team. Get specialized help with CITZ-administered Software as a Service (SaaS) tools such as Jira, Sharepoint, Miro, Figma and more.

(blue star) Sharepoint Sites

The SharePoint homepage, Your Digital Workplace, shows all the sites you have access to.DO’s private SharePoint site, External: Digital Officeto.

Branch & ministry

Teams

Other

(blue star) Miro

Resources

Explore the Miro User Welcome Guide.

Miro Workspaces

License Requestsrequests

  • Licenses are limited, and teams are still advised to consider alternative other whiteboards tools already procured and available based upon their needs.

  • Requests for Miro licenses will be evaluated on terms of use, suitability and business need; with preference given to those in facilitator roles requiring the advanced online whiteboard collaboration functionality Miro offers.

  • Request a Miro License license for an individual or team by contacting your Adminadmin.

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💰 Finance

Financial Coding for DTC

  • Client Number: 112

  • Responsibility Center*: 32116

  • Service Line: 34805

  • Project^: 3200000

  • Pay list*: 112-0074

  • TCA: 152875

* Unique to DTC
^ DELP has a different project number for each of its course intakes (i.e. 3200412 for EY PO# C24CIO45185)

Submitting an Invoice For Processing

  • Please send all invoices and invoice queries questions to our shared mailbox: exlab.invoicing@gov.bc.ca – this will ensure make sure your Admin admin can get to it asap.

  • Please ensure to QR “quality receive” the invoice with the following wording in your email - invoices cannot be processed without this.:

I approve as QR the attached [INV#], $_______ for services rendered in [MMM] 2024.

Business Expense Approvals (BEA)

  • A Business Expense Approval (BEA) is required needed when the expense is more than $30. See Check the policy on Business Meeting and Protocol Event Expenses for more.

  • This includes all expenses related to business meetings, or team trainings, such as room rental audio/visual equipment, food/beverage), items purchased etc.

  • View file
    nameDownload the Business Expense Approval Form (314 KB).pdf

  • Create an e-Approval request for BEA. If you need support with this, contact your admin.

Forms,

Policy

policy and

Guidelines

guidelines

Explore Forms & Manuals and Ministry Financial Policy and Procedures on the CITZ Hub across a range of Finance-related topics.

Visit Finance Tips & Tools on the Citizens' Services (CITZ) Hub for updated information and specific resources on:

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✈️ Travel

📃 Resources &

Guidelines

guidelines

How to

Submit Travel Requests

submit travel requests

  1. View file
    nameReview Travel Cheat Sheet and Guidelines for the Digital Office (21KB).docx

  2. Create an e-Approval request for Travel Authorization. If you need support with this, contact your admin.

  3. Ask Admin admin to book your travel once the e-Approval has come through.

  4. Know that all other costs like accommodation, vehicle and mileage costs, taxi or ride app charges, must be paid for by the employee as requiredneeded.

Travel

Policy

policy &

Guidelines

guidelines

Learn about Travel travel in our Core Policycore policy.

Travel for

Contractors

contractors

Contractors cannot use Oracle iExpenses. Reimbursement for meals and incidentals must be invoiced and not exceed per diem rates.

Contractors belong to in Travel Group 2 with special

View file
nameAllowable Travel Expenses for Contractors (115 KB).pdf

Travel for

Special Purposes

special purposes

Check out resources for:

📝 Forms and apps

Downloadable travel forms

image-20250113-173657.png Travel Authorization (473 KB)

image-20250113-173657.png Travel and Other Expenses for Group 1 Employees (162 KB) Apr 8, 2024 

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image-20250113-173657.png Travel and Other Expenses for Group 2 Employees (155 KB) Apr 8, 2024 

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image-20241211-234748.png Travel Expense Claim for Non-BC Government Employees (41.4 KB) Oct 6, 2021 

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For more travel and non-travel related forms, visit Forms on the CITZ Hub.

Oracle iExpenses is a web-based system for processing expense reports. Employees submit corporate travel or training expenses here for reimbursements from Corporate Accounting Services (CAS).

If you have never used iExpenses before, check in with your admin and fill out an Oracle Access Request form.

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🧑‍🏫 Human Resources (HR) support

🔄 Guides for

Supervisors

supervisors

Onboarding

Please let your Admin admin know when a new employee requires Onboarding, Transfer Ins onboarding, transferrinp in, or is new to government.

Off-boarding

Please ensure that make sure you give your admin notice for any lateral transfers between branches, ministries, any position Transfer Outs transferring out or employees exiting government.

Behavioural Competencies for People Leaders

Read more

If you are looking for general information, visit MyHR website for HR resources for Employees and Support for People Leaders.

📝 Forms and apps

PeopleSoft / My Time and Pay is the main platform where employees go to:

Telework

Agreements

agreements

For more info on process, please contact your Admin for instructions.

🧑‍🤝‍🧑 Unions and associations

British Columbia General Employees' Union (BCGEU)

4911 Canada Way
Burnaby BC  V5G 3W3

BC Excluded Employees' Association (BCEEA)

303 – 852 Fort St.
Victoria BC  V8W 1H8 

Read more

📃 Resources & guidelines

Important

Resources

resources for

Employees

employees

Leave & time-off

Learn about the different types of different types of leave offered by the BC Public Service, and how to apply for and manage a leave.

Health & safety

Learn how to create and maintain a safe and healthy work environment and explore resources to support your overall health and well-being.

Pay & benefits

Find information about salary and wages, employee benefits, how to change your personal information and more.

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↗️ Career

...

growth and

...

continuous learning

📚 Learning

Learning Hubs

  • The PSA LearningHUB is a 'one-stop-shop' to find corporate learning opportunities available to all BC Public Service (BCPS) employees.

  • Your Digital Workplace is the hub to learn about the Microsoft 365 (M365) tools we use in our work every day, through how-to guides and video tutorials—or sign up for live training!

Recommendations from the PSA LearningHUB:

Highlights of Digital Workplace training:

Financial

Aid

aid &

Application Forms

application forms

💼 Opportunities

CITZ Jobs

A central location for all ministry-restricted competitions, available on the CITZ Hub.

Current

B.C.

BC Government job postings

The centralized location for BC Government open competitions. Positions may be in direct government or the broader public service.

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