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titleCONTINUOUSLY IMPROVING
Welcome to the Digital Talent and Capacity’s (DTC) Information Hub!

Below we have executive updates, links for everyday tasks, and service information like Software-as-a-Service (SaaS), finance, travel, Human Resources (HR) support, career development and learning. , travel, Human Resources (HR) support, career development and learning.

“Although our branch works remotely, our team is grateful to live and work across the traditional territories of many Indigenous nations and communities. There is a rich diversity of Indigenous cultures, languages, practices across these lands which these nations have been stewards of since time immemorial. We hope to continue to learn more about them and the territories we are on in our branch meetings and personal learnings. Check out our branch’s organization chart to see which Indigenous lands our employees are situated on.”

Please feel free to share anonymized feedback through Microsoft Forms.

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👥 Teams

Branch organization chart

View file
nameDTC Org Chart - Dec 2024.pptx

Updated: Jan 2025. Org charts are updated every Quarter.

Digital Leadership Programs

The team leads the development and delivery of the Digital Era Leadership Program (DELP), an applied learning journey that helps participating ministry leadership teams improve their digital and data abilities to support the delivery of better services for citizens.

They’re currently working with Ernst & Young to design and deliver DELP.

👥 Derek Masselink (Lead), Mackenzie Kitchen, Maia Du Toit

Digital Marketplace

The team is focused on developing an ecosystem of innovation and collaboration between tech entrepreneurs and B.C.'s public sector.

Currently, they are developing the Digital Marketplace, a platform that connects government with external vendors and contractors.

👥 Hugo Croft-Levesque (Lead), Ian Fonberg, Inderdeep Singh, Jason Taylor

Digital Talent Products

The team develops innovative applications to support the recruitment of digital talent into the BC Public Service.

Currently, they are collaborating with the Public Service Agency (PSA) to modernize and enhance the Job Store.

👥 Gary Wong (Lead), Alex Struk, George D’Cruz, Kaegan Mandryk, Shivangani Murti, Sid McLaughlin, Teresa Lee, Tsitsi Chigumba (Scrum Master from Digital Head Office)

Digital Talent Services

The team specializes in designing and implementing strategies to attract and recruit top digital talent for the BC Public Service.

Currently, they are supporting the CITZ Cybersecurity and Digital Trust branch in their efforts to recruit digital talent.

👥 Hilary Walton, Tasha Jose

Digital Talent Strategy & Development

The team develops resources and strategies to grow the digital skills and knowledge of talent across the BC Public Service.

Currently, they are partnering with cybersecurity to pilot the development of connected career and learning paths for digital talent work streams.

👥 Justine Houchin (Lead), Dana Hudson, Jamie Billingham, Kim Zinke, Kimberley Dunn, Rosa Montgomery, Eromose Ohiosimuan (Scrum Master from Digital Head Office)

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About our branch

Digital Talent and Capacity (DTC) is 1of 4 branches of the Digital Office (DO). It helps the BC Public Services (BCPS) build and grow teams with the skill and ability to deliver digital, human-centred products and services for BC residents. Learn more about our branch’s OKRs and how we align to divisional OKRs.

About our division

The Digital Office (DO) is focused on creating a modern, digital government that’s trusted to respond to change and meet public expectations for excellent service delivery. 

Divisional Pulse checks

The Digital Office (DO) sends Pulse checks to staff every quarter to better understand how staff are in doing with:

  • Work and life balance

  • Creating space for autonomy

  • Delivering product and service value

  • Building respectful teams

Based on the scores and feedback, the Digital Head Office creates strategies to facilitate a better workplace.

Pulse Check results

Explore the Digital Office's current Pulse Check Tracker

  • View file
    nameDownload DTC Q2 Fiscal Year 2024-202525 Quarter 2 Results (2.41 MB).pptx

Previous Divisional Pulse Check results

Reconciliation, Equity, Accessibility, Diversity, and Inclusion (READI)

READI stands for Reconciliation, Equity, Accessibility, Diversity, and Inclusion. It includes the objectives of anti-racism under ‘Equity’. Taken from our ministry’s Workforce Plan and Corporate Plan, READI Foundations create an equity, diversity, and inclusion action plan for CITZ.

Anti-Racism Data Act (AARDA)

The Anti-Racism Data Act became law on June 2, 2022. It allows us to safely collect and use information to address systemic racism which helps to identify gaps in our programs, and deliver stronger public services for everyone in B.C. Read its Annual Releases here.

Pay Transparency Act

The Pay Transparency Act became law on May 11, 2023. One of Read its requirements is an annual report that sets out the pay gap among genders in our province, describes trends and reports of non-compliance with the Act.

Digital Code of Practice (DCOP)

The Digital Code of Practice (DCOP) contains 10 principles that provide practical guidance on using technology and digital services to transform government operations and deliver improved services to BC residents.

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Financial Coding for DTC

  • Client Number: 112

  • Responsibility Center*: 32116

  • Service Line: 34805

  • Project^: 3200000

  • Pay list*: 112-0074

  • TCA: 152875

* Unique to DTC
^ DELP has a different project number for each of its course intakes (i.e. 3200412 for EY PO# C24CIO45185)

Submitting an Invoice For Processing

  • Please send all invoices and invoice questions to our shared mailbox: exlab.invoicing@gov.bc.ca – this will make sure your admin can get to it asap.

  • Please ensure to “quality receive” the invoice with the following wording in your email - invoices cannot be processed without this:

I approve as QR the attached [INV#], $_______ for services rendered in [MMM] 2024.

Business Expense Approvals (BEA)

  • A Business Expense Approval (BEA) is needed when the expense is more than $30. Check the policy on Business Meeting and Protocol Event Expenses for more.

  • This includes all expenses related to business meetings, or team trainings, such as room rental audio/visual equipment, food/beverage), items purchased etc.

  • View file
    nameDownload the Business Expense Approval Form (314 KB).pdf

  • Create an e-Approval request for BEA. If you need support with this, contact your admin.

Forms, policy and guidelines

Explore Forms & Manuals and Ministry Financial Policy and Procedures on the CITZ Hub across a range of Finance-related topics.

Visit Finance Tips & Tools on the Citizens' Services (CITZ) Hub for updated information and specific resources on:

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