Onboarding Framework

Owned by Matthew Hall
Last updated: Jun 19, 2024
2 min read

Introduction

Welcome to the Common Components Program Onboarding Framework. This framework is designed to guide teams in building and implementing common components for a digital ecosystem. Its primary objective is to promote self-service onboarding and foster a community of successful and collaborative clients of the common components. By following this framework, teams can contribute effectively and work openly within the digital ecosystem.

Section 1: Self-Service Onboarding

1.1 Onboarding Resources

  • Documentation: Provide comprehensive and up-to-date documentation for common components. Include installation guides, API documentation, and usage examples.

  • Tutorials and Training: Create tutorials and training resources that empower users to self-serve. These resources should cater to different learning styles.

1.2 Developer Support

  • Community Forums: Establish forums or discussion boards for users to seek help and collaborate with others.

  • Chat Support: Implement a chat or messaging platform for real-time developer support.

1.3 Versioning and Updates

  • Version Control: Use version control systems to manage changes, and ensure backward compatibility.

  • Release Notes: Publish clear and concise release notes for each version, highlighting changes, bug fixes, and new features.

Section 2: Governance and Collaboration

2.1 Open Source Principles

  • Open by Default: Promote a culture of openness. Encourage teams to default to open in their work and communication.

2.2 Code of Conduct

  • Establish Guidelines: Develop a code of conduct for the digital ecosystem, outlining expected behavior, respect, and collaboration standards.

2.3 Collaborative Decision-Making

  • Contributor Guidelines: Define guidelines for how contributors can propose, discuss, and make decisions about the common components.

  • Voting Mechanisms: Implement clear voting mechanisms for major decisions. Ensure transparency in the decision-making process.

2.4 Documentation and Knowledge Sharing

  • Contributor Documentation: Encourage contributors to document their work, share insights, and contribute to knowledge repositories.

  • Common Repository: Create a central repository for sharing best practices, templates, and resources.

Section 3: Quality Assurance and Testing

3.1 Testing Framework

  • Unit and Integration Testing: Set up a robust testing framework to maintain the quality and reliability of common components.

3.2 Automated Testing

  • Continuous Integration (CI/CD): Implement CI/CD pipelines to automate testing, deployment, and version management.

3.3 Bug Tracking and Issue Management

  • Issue Tracking System: Utilize an issue tracking system to report, monitor, and resolve bugs and enhancements.

Section 4: Feedback and Improvement

4.1 Feedback Mechanisms

  • User Feedback Channels: Establish mechanisms for users to provide feedback, report issues, and suggest improvements.

4.2 Iterative Development

  • Feedback Integration: Incorporate user feedback into the development process, ensuring that the common components evolve based on user needs.

4.3 Roadmap and Prioritization

  • Transparent Roadmap: Maintain a transparent roadmap that highlights upcoming features, enhancements, and priorities.

  • Community Input: Encourage community members to have a say in shaping the roadmap.

Section 5: Community Building

5.1 Community Events

  • Virtual Meetings: Host virtual meetings or webinars to foster collaboration and knowledge sharing.

5.2 Recognizing Contributions

  • Contributor Recognition: Acknowledge and celebrate the contributions of active community members.

5.3 Onboarding and Mentoring

  • Mentorship Programs: Establish mentorship initiatives to help newcomers integrate into the community effectively.

Summary

The Common Components Onboarding Framework emphasizes self-service, governance, collaboration, quality assurance, feedback, and community building within a digital ecosystem. By following these guidelines, teams can contribute to the ecosystem's success, work openly, and promote a culture of collaboration and transparency.

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