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What makes a good common component?

Introduction

What general characteristics or ingredients does each component need to have for it to be considered “good”?

The big three are to 

1. reduces costs

2. accelerates development

3. promotes consistency and supportability

If you think you have a "good" one and would like it added to the catalogue so that others can find it easier, you can request to add your common component on the common components page of digital.gov.bc.ca/common-components.

Reducing Costs

Cost Avoidance

The following are a few examples of how a components can create cost avoidance savings:

• Built by one team, but used by more than one team

• Deployed and hosted by one team

• Enterprise licenses versus many individuals licences

• A generic capability built that eliminates the need for reimplementing that function in all applications

• Adding a self-self onboarding process to a Common Service that didn’t have one previously

Cost Savings

• An innovation solution that allows for discontinuing an existing common business process or function entirely

• Providing a free and open-source alternative to switch to from existing more expensive options

• Openly accept contributions from other digital service teams

Accelerate Development

• Complete privacy and security compliance documentation that can simplify or eliminate the requirement for each person who uses the component

• Eliminate approval processes and funding requests by providing the service for free

• Create quickstart wizards and implementation examples

Promote Consistency and Supportability

• Use well documented APIs and allow access to them

• Share data in supported formats that are interoperable with other components

• Be aggressive in addressing technical debt

• Monitor the value of everything you’ve built and are paying to maintain

Policy

Core Policy, Chapter [12.1.1] Lists the Digital Principles.

Principles 5 and 6 (Work in the open, Take and ecosystem approach) specifically relate to Common Components, but they are all useful for any software teams to be very familiar with.

Definition

In a software context, common components are among the list of building blocks used to create digital services. Components specifically enable core capabilities within services.

• A core capability or service that can be utilized by public and private service delivery teams

• A common component should be the following

  • technology agnostic for the user

  • well documented

  • regularly updated by a dedicated team

  • quick to onboard to in a self-serve manner

• Self service is achieved when components are cataloged in a central repository, where a service delivery team can easily see which components are best suited to solve their use case. This can be aided by sharing information on success stories, metrics, and data that can be used to evaluate product health.

• Common components are built with the goal of providing one more tool that can be used in combination with other tools to solve any problem that may arise.

• The objective of a common component team should be to solve a significantly complex and frequently occurring problem faced by multiple teams for once and for all.

• A component requires reliable data sources and must strive to provide consistent outputs

Ecosystems and Value Streams

Identifying Commonality

What are the other products or services that may be doing what I’m doing? Who can I collaborate with?

Your product or service may operate within many categories of software capabilities. Start with looking at just one of those categories that you think might benefit most from using common components.

Find out what ecosystems you may be contributing to or consuming from.

When you think about the service that your product delivers also consider what the larger value stream your service is a part of. Once you identify your value stream, take steps to connect with others who are there as well, and start examining the various points along the way where there are hand offs, and make plans to address them.

Agile Approaches

Where does the need for your Digital Service exist?

Understanding who the user is can be hard to understood. Let’s look at two distinct groups that occur commonly with Common Components. These two groups are not easy to focus on at the same time.

The Have’s and the Have Not’s:

1. Staff who are non-technical and have no funding to acquire technical people to help them

2. Product/Project Teams with technical resources who need to integrate their system with common components

How do we build Solutions to help both groups?

• Start with the simplest user journey and protect it as the product matures

• When adding new capabilities, hide the complexity from those who don’t need it or want to see it

Market Awareness

Analytical Iterative Feedback, measuring the pulse on the three pillars and adjusting as necessary

Are customers satisfied that their problems are solved by the product you offer?

Regular evaluation and monitor of the problem you are solving for will give you the information necessary for doing internal adjustments based on user centric feedback

What threats and opportunities are presenting themselves from the industry?

Trends and new technologies may arise that introduce new ways to solve the problem you are solving. Conducting analysis of these external factors and making adjustments is just as important as listening to users.