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changes.mady.by.user Miranda Stewart

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Notes

Notes

  • There are two pieces here: 1. standardization piece (HA reqs gathering) and 2. user-focused design (having 1:1 user interviews where we dive into how the users actually perform the tasks of submission, analysis, etc.).

  • Figure out what the HAs want and need and what does HLTH need and strike a balance. HLTH has a very specific need for certain data and each HA has their own.

  • Concept testing should be included as well (which would encompass the data model).


Key Takeaways

  • It is useful to acknowledge that though our team is extremely focused on certain workflows, for certain user groups (i.e., HA submitters), these processes almost certainly not their no. 1 priority and they may in fact be quite low on their list of priorities.

  • Focus on seeing each user/user group as a stakeholder.

✅ Action items

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