• Calendar requests for Jordan

• Asset requests & issues

  • laptops  

  • phones  

  • headsets

  • other equipment

• System access 

  • IDIR issues

  • LAN and Teams access 

  • My Service Centre (MySC) requests

  • Time and Leave (TOL) schedule and access requests

• Onboarding and offboarding 

• Telework agreements

• Distribution list and org chart updates 

• Building access 

• Lab tours 

• Lab space bookings

• Exchange Lab mailbox

08 Jan 2025

Happy 2025 everyone, 

I hope folks had a nice break and/or some quieter work time to over the holiday period. I’m writing with a staffing update and congratulations. Prior to the holiday break Steve Chapman was successful on a two-year TA in an Executive Director role with Social Development and Poverty Reduction. Steve will be working in their information management division as lead for Procurement and Negotiations. It’s a great opportunity to advance procurement and vendor relationship for a vital sector in alignment with our Digital Plan and Digital Code of Practice. 

While losing Steve will be a big loss for DTC and DO, I am always happy to see our team grow and stretch their wings to new challenges and adventures. I am thankful for Steve’s contributions to our leadership team, the team’s he supported, and to DTC at large. He brought the marketplace to another level of customer use, helped advance our strategic planning and branch rigor, and cared for all members of his team along the way.  

 Steve’s last day will be this Friday, January 10^th. Please join me in congratulating Steve!

 At our branch meeting next week I’ll follow up on next steps for backfilling the role.

21 Jan 2025

DTC Monthly Branch Meeting ONLINE

• Join

16 Jan 2025

DO All Staff ONLINE

• Join

Links

• Meeting Calendar

• Meeting Notes & Agenda

Changes

• TBA

New

• SDD → Brad Payne

Promotions

• Gary Wong → Senior Product Manager

• Teresa Lee → Service Design Lead

Goings

• Steve Chapman → SDPR

Branch organization chart

Updated: Jan 2025. Org charts are updated every Quarter.

Digital Talent Development

Description

Team Members: Justine Houchin (Team Lead), Kim Zinke, Kimberley Dunn, Rosa Montgomery, Dana Hudson, Jamie Billingham

Eromose Ohiosimuan (Scrum Master from Digital Head Office)

Digital Leadership Programs

Description

Team Members: Derek (Team Lead), Mackenzie Kitchen, Maia Du Toit

Digital Talent Services

Description

Team Members: Hugo Croft-Levesque, Hilary Watson, Tasha Jose, Gary Wong, Teresa Lee, Shivangani Murti

Digital Marketplace

Description

Team Members: Hugo Croft-Levesque (Lead), Jason Taylor, Inderdeep Singh, Ian Fonberg

Digital Talent Product

Description

Team Members: Gary Wong (Lead), Alex Struk, Sid McLaughlin, Kaegan Mandryk, George D’Cruz

Tsitsi Chigumba (Scrum Master from Digital Head Office)

About Our Branch

Digital Talent and Capacity is one of 4 branches of the Digital Office. It helps the BC Public Services (BCPS) build and grow teams with the skill and ability to deliver digital, human-centred products and services for the peoples of BC. Learn more about our branch’s OKRs and how we align to divisional OKRs.

About Our Division

The Digital Office is focused on creating a modern, digital government that’s trusted to respond to change and meet public expectations for excellent service delivery. 

• Digital Office (DO) North Star and Roadmap

• DO OKRs Fiscal Year 2024-25

• DO 2024 Impact Report

Divisional Pulse Checks

The Digital Office (DO) sends Pulse checks to staff every quarter to better understand how staff are in doing with:

• Work and life balance

• Creating space for autonomy

• Delivering product and service value

• Building respectful teams

Based on the scores and feedback, the Digital Head Office creates strategies to facilitate a better workplace.

Pulse Check Results

Explore the DO's Current Pulse Check Tracker

Previous Divisional Pulse Check Results

• Download Fiscal Year 2024/25 Quarter 1 Results (PDF, 792 KB)

• Download Fiscal Year 2023/24 Quarter 4 Results (PDF, 1.99 MB)

• Download Fiscal Year 2023/24 Quarter 3 Results (PPT, 898 KB)

Reconciliation, Equity, Accessibility, Diversity, and Inclusion (READI)

READI stands for Reconciliation, Equity, Accessibility, Diversity, and Inclusion, and it also includes the objectives of anti-racism under ‘Equity’. Derived from our ministry’s Workforce Plan and Corporate Plan, READI Foundations create an equity, diversity, and inclusion action plan for CITZ.

Anti-Racism Data Act (AARDA)

The Anti-Racism Data Act became law on June 2, 2022. It allows us to safely collect and use information to address systemic racism which helps to identify gaps in our programs, and deliver stronger public services for everyone in B.C. Read its Annual Releases here.

Pay Transparency Act

The Pay Transparency Act became law on May 11, 2023 and one of it’s requirements is an annual report that sets out the pay gap among genders in our province, describes trends and reports of non-compliance with the Act.

Digital Code of Practice (DCOP)

The Digital Code of Practice (DCOP) contains 10 principles that provide practical guidance on using technology and digital services to transform government operations and deliver improved services to people in B.C.

OCIO My Service Centre provides Core IT Services, usually via Authorized Users or Admin, that include:

• IDIR Accounts & Access

• Workstations & Devices

• Data Networks

• Hosting

• Phones

• Security

Learn about what requests you can self-serve on vs. what you need an Admin to perform.

Employees can Ask a Question via the AskMyHR portal for issues related to retirement, maternity/parental leave, or other life events.

Supervisors can also contact the BC Public Service Agency for advice on behalf of staff.

If you are unsure which category to select, review the service category information for Ask MyHR. 

Compass is overseen by PSA, with information relevant to all employees, like employee discounts, workplace health and more.

The CITZ IMB Help Desk is our IT support team. Get specialized help with CITZ-administered Software as a Service (SaaS) tools such as Jira, Sharepoint, Miro, Figma and more.

The SharePoint (SP) homepage shows all the site you have access to.

Go →

DTC’s private SharePoint site.

Go →

DO’s private SharePoint site.

Go →

Branch & ministry

• Digital Office

• Exchange Lab

Teams

• BC Digital Academy :EXT

• Request to join a Teams Channel by contacting your Admin.

Other

• Digital Government :EXT

• Digital Delivery Network (Open)

Branch & ministry

• BC Gov

• Digital Office

Teams

• Digital Marketplace

• Digital Talent

Other

• BC Design System

• Request a Figma License for an individual or team by contacting your Admin.

• Welcome to Miro Guide - Miro

• Licenses are limited, and teams are still advised to consider alternative whiteboards tools already procured and available based upon their needs.

• Requests for Miro licenses will be evaluated on terms of use, suitability and business need; with preference given to those in facilitator roles requiring the advanced online whiteboard collaboration functionality Miro offers.

• Request a Miro License for an individual or team by contacting your Admin.

Go →

Financial Coding for DTC

• Client#: 112

• Responsibility Center: 32116*

• Service Line: 34805

• Project: 3200000**

• Paylist: 112-0074*

• TCA: 152875

* Unique to DTC
** DELP has a different project number for each of its course intakes ( i.e. 3200412 for EY PO# C24CIO45185)

Submitting an Invoice

• Please send all invoices to our shared mailbox: exlab.invoicing@gov.bc.ca – this will ensure your Admin can get to it asap.

• Please ensure to QR the invoice with the following wording in your email - invoices cannot be processed without this.

I approve as QR the attached [INV#], $_______ for services rendered in [MMM] 2024.

Visit Finance Tips & Tools on the Citizens' Services (CITZ) Hub for updated information and specific resources on:

• Procurement

• Fiscal Year End

• General Finance and,

• Who to contact in FASB

Forms, Policy and Guidelines

Explore Forms & Manuals and Ministry Financial Policy and Procedures on the CITZ Hub across a range of Finance-related topics.

How to Submit Travel Requests

1. 

2. Create an e-Approval request for Travel Authorization. If you need support with this, contact your admin.

3. Ask Admin to book your travel once the e-Approval has come through.

4. Know that all other costs like accommodation, vehicle and mileage costs, taxi or ride app charges, must be paid for by the employee as required.
   
   

Travel Policy & Guidelines

Learn about Travel in our Core Policy.

• Find employee or contractor travel group numbers

• Understand travel per diems and claimable expenses

• Discover Hotel options through our Business Travel Accommodation Listing

Travel for Contractors

Contractors cannot use Oracle iExpenses. Reimbursement for meals and incidentals must be invoiced and not exceed per diem rates. Contractors belong to Travel Group 2 with special

• Review Travel Policy on Contractors

Travel for Special Purposes

Check out resources for:

• Business Meeting and Protocol Event Expenses

• Employee Relocation
  
  
  

Downloadable travel forms

Travel Authorization (473 KB)

Travel and Other Expenses for Group 1 Employees (162 KB) Apr 8, 2024 UPDATED

Travel and Other Expenses for Group 2 Employees (155 KB) Apr 8, 2024 UPDATED

Travel Expense Claim for Non-BC Government Employees (41.4 KB) Oct 6, 2021 UPDATED

For more travel and non-travel related forms, visit Forms on the CITZ Hub.

Oracle iExpenses is a web-based system for processing expense reports. Employees submit corporate travel or training expenses here for reimbursements from Corporate Accounting Services (CAS).

If you have never used iExpenses before, check in with your Admin and fill out an Oracle Access Request form.

Onboarding
Please let your Admin know when a new employee requires Onboarding, Transfer Ins or is new to government.

• Learn about employee onboarding

• Supervisor Onboarding Checklist

• DO New Hire Onboarding Dashboard

Offboarding
Please ensure that you give your admin notice for any lateral transfers between branches, ministries, any position Transfer Outs or employees exiting government.

• Supervisor Offboarding Checklist & Guide

Behavioural Competencies for People Leaders

• Competencies for managers, supervisors and staff

• Leadership competencies for executives and directors

• Visit Resources and Guidelines in the Career Growth & Continuous Learning Section below to learn more about Behavioural Competencies.

If you are looking for general information, visit MyHR website for HR resources for Employees and Support for People Leaders.

Peoplesoft/My Time and Pay is the main platform where employees go to:

• View Personal leave balances through Employee Self Service (ESS). Learn more on how to navigate ESS here.

• Viewing or approving employee hours worked and leave taken through Time and Leave (TLAM) Workcentre. For Support on how to use TLAM, see here.

Telework Agreements

For more info on process, please contact your Admin for instructions.

• Guide to submitting a BC Public Service digital telework agreement

• Telework Agreement Digital Submission

British Columbia General Employees' Union (BCGEU)
4911 Canada Way
Burnaby BC  V5G 3W3

• BCGEU website

• Phone: 604-291-9611

• Toll-free: 1-800-663-1674

• Fax: 604-291-6030

• BCGEU 19th Main Agreement (2MB)

BC Excluded Employees' Association (BCEEA)
303 – 852 Fort St.
Victoria BC  V8W 1H8 

• BCEEA website

• Desk: 250-590-9800

• Mobile: 250-686-3068

• Fax: 250-590-1700

• Email: bceea@bceea.bc.ca

• Terms and conditions for excluded employees

Explore more information on

• Unions and professional employee associations

• Collective agreements

Important Resources for Employees

• HR Info for all BC Public Service (BCPS) employees

• Ethics and standards of conduct

• Human resources policies

Leave & time-off

Learn about the different types of different types of leave offered by the BC Public Service, and how to apply for and manage a leave.

Health & safety

Learn how to create and maintain a safe and healthy work environment and explore resources to support your overall health and well-being.

Pay & benefits

Find information about salary and wages, employee benefits, how to change your personal information and more.

Learning Hubs

• The PSA LearningHUB is a 'one-stop-shop' to find corporate learning opportunities available to all BC Public Service (BCPS) employees.

• Your Digital Workplace is the hub to learn about the Microsoft 365 (M365) tools we use in our work every day, through how-to guides and video tutorials—or sign up for live training!

Recommendations from the PSA LearningHUB:

• Mandatory courses

• Indigenous Learning

Highlights of Digital Workplace training:

• Live Tech Tuesdays

• eLearning Modules on Microsoft 365 Apps

Financial Aid & Application Forms

• 

• Pacific Leaders Scholarship

• Stronger BC Future Skills Grant

CITZ Jobs on the CITZ Hub are on a central location for all ministry-restricted competitions.

Current B.C. Government job postings

The centralized location for BC Government open competitions. Positions may be in direct government or the broader public service.

Corporate Social Responsibility with the BCPS

Find several local, domestic, and international opportunities and organizations that give back to communities, employees and the environment.

Communities of practice and employee resource groups on Compass

The Communities of Practice (CoP) bring together direct government and broader public service staff interested in specific topics, like data.

The Employee Resource Groups (ERG) serve as safer spaces for marginalized staff interested in connecting.

Go →

Performance Development

Performance Development helps employees achieve their goals, demonstrate corporate values, and pursue career and personal development.

Visit the Performance Development Platform.

Behavioural Competencies in the BCPS describe the behaviours, attributes, traits and motives that you demonstrate when doing a job—they enable you to do your job well. We also measure competencies on Indigenous Relations and Strategic Leadership.

Additional Supports provided by the BCPS

• Indigenous applicant advisory service

• Coaching services

• Interviews and assessments video tutorials

Check out the CoPs and ERGs you are a part of for tailored mentorship opportunities as well.

There are interpretive guides for behavioural interviews available on Compass that help you understand how to score the highest marks when answering competency questions. There are separate interview guides for Indigenous Relations Behavioural Competencies here.