FY2025 Q2
Divison & Branch Alignment
DO Q1 FY2025 OKR [docx]: Increase Uptake By 20%
DO Q1 FY2025 OKR 6 [miro]: Increase Uptake By 20%
Common Components Portfolio Goal:
Promote, guide and lead the implementation of the Common Components Vision
Objectives, Key Results, Strategies & Tactics
NOTE: No priority is implied or determined at this time - all objectives are considered equally impactful.
RED:
CHEFS Operational Q2 OKRs:
Maintain and Improve Application Stability and Performance
• Key Results:on track Consistently Low Critical Bug Count: Maintain the number of critical bugs at or below 5 per quarter.
on track Sustained High Uptime: Maintain application uptime at or above 99.95% each quarter.
on track Ongoing Performance Optimization: Continuously improve application performance, aiming for a 5% improvement in various aspects of the application including testing, maintainability, and upgrades.
Provide Continuous Support to Partner Teams
• Key Results:on track Ongoing Partner Support: Maintain resources capacity to collaborate with partners on feature requests and technical/design consultations and establish a baseline to measure future improvements.
on track Up-to-Date Documentation: Continuously update documentation for new features, maintaining a 100% documentation rate each quarter.
complete Feature Support: Develop one high value high demand requested feature by users/partners depending on team capacity or enable partners to develop features in a common component approach.
Maintain High Client Satisfaction and Effective Communications
• Key Results:on track Consistently High Customer Satisfaction: Achieve and maintain high client/user satisfaction each quarter by dedicating a Client Success Analyst to assist users with questions and issues.
on track Proactive User Communication: Provide bi-weekly updates to users on bug fixes and new features, maintaining a consistent communication cadence each quarter.