LTC: HA Desired State/Pain Points

Owned by Miranda Stewart
Jun 28, 2022
1 min read

Here are some pain points/desired state that Jay Evans (LTC manager) provided us with:

Overall themes:

  • Simplification of submission process to meet the needs of HA staff entering multiple sites and operators entering single sites

  • Connection to DSR data to reduce lag time between updates and improve accuracy

  • Submission status reporting – in-tool status viewing

  • Connected communication between HA reviewer and sites entering data (facilitated review process better supported by the Tool)

  • Simplified user additions

  • Improved validation between answers and site data

  • Improved load times/reduced lag during peak use times

  • Ability to connect to other MOH data

  • Improved/simplified user experience for sites, reviewers and MOH